• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. David Jimenez

    Question Any suggestions for VPS or Cloud hosting services?

    We were with Codero and liked the $23/mo with Plesk Onyx (CentOS 7), but they threw in the towel and want to move everyone to Azure. Unfortunately, they are only guarantying the price for 1 year and only on the second slowest VM available (B1ms). Also, Azure will not guarantee SMTP email on...
  2. David Jimenez

    Question Increasing Spam White and Blacklist limits

    It seems that Plesk will either use the white and black lists under Tools & Settings\Spam Filter\ or under Mail\usermailbox\Spam Filter\Advanced Settings. This appears to be switched on or off in the Tools & Settings\Spam Filter\General Settings where you can either Switch on server-wide...
  3. David Jimenez

    Question How to get Spamassassin to block "Constant Contact" emails

    OK, I put Constant Contact in quotes because it doesn't seem to be them but a similar company that really is helping spammers. What I am seeing is a ton of emails that come from [email protected], where XXX is a constantly rotating domain name. The funny thing is all legitimate email comes to my...
  4. David Jimenez

    Resolved Spam Filter Whitelist Not Working 100%

    We have Spamassassin set to 3 for the server and 3 for each individual mailbox. I was told that the individual settings override the server settings; however, we still see items that are whitelisted on an individual mailbox showing up in that mailbox's junk folder. Here is an example...
  5. David Jimenez

    Issue Mail Server Blacklist Not Blocking Domains

    I have set some domains in Tools & Settings/Mail Server Settings/Black List; however, I still get emails from one of the blacklisted domains. Is there an issue with that blacklist feature or is there another setting I am missing?
  6. David Jimenez

    Resolved Server Spam Sensitivity vs. Individual Account Sensitivity

    We have SpamAssassin turned on and use an aggressive server-wide setting of 4. We also use the setting to just mark the caught items with ***SPAM*** in the subject line. One of our accounts is getting hammered with spam that the server isn't even marking as spam. So, we have lowered his...
  7. David Jimenez

    Resolved HTML-based error message on Websites & Domains Page

    This morning I logged into Plesk and found the top of the page was filled with HTML code in a pink box that indicates a server error or bad gateway. No idea what's going on as it isn't the actual message but the html code for the error message. Attached is a screen shot for about half the code.
  8. David Jimenez

    Resolved Spam black list not working

    We have an email address that is just a forwarder. Plesk allows us to turn spam filtering on for that forwarder. In advanced settings, we have added MAILER-DAEMON@* to the blacklist as someone is spoofing that email address in their spam blasts. However, even after adding the black list, the...
  9. David Jimenez

    Resolved How to stop mail failure notifications

    We have our email settings to only allow incoming emails to defined email accounts. All other email addresses get a returned message that there is no such user. We do not have the "forward to" address enabled for those messages. However, we are getting a lot of annoying (and useless)...
  10. David Jimenez

    Resolved Just moved to Onyx, Help with Spam Filter Setting

    We just moved from Plesk 12.x for Linux to Plesk Onyx. I may be confused, but I remember a spam setting that allowed me to choose whether to pass along spam (marked as such) or to have the spam deleted instantly. I can't find any settings in Onyx that would allow me to make that choice. We...
  11. David Jimenez

    Question Plesk updates keep failing

    Plesk keeps issuing warnings that it wasn't able to update and to send the logs to Odin support. Can anyone tell me the right place to send the latest log? Thanks
  12. David Jimenez

    Question Help understanding Fail2Ban log entry

    The "normal" log entries are pretty easy to understand, they go something like this: 2017-04-15 16:33:53,497 fail2ban.filter [28873]: INFO [ssh] Found 218.0.241.177 2017-04-15 16:33:55,508 fail2ban.filter [28873]: INFO [ssh] Found 218.0.241.177 2017-04-15 16:33:57,517 fail2ban.filter [28873]...
  13. David Jimenez

    Resolved Help with shutting down SSH

    After working to secure our web server and getting all our traffic flowing through Cloudflare, I have turned my attention to SSH. I looked at the logs in Virtuozzo and see almost a continuous attack on SSH such as: Apr 13 13:43:01 03f98ae sshd[25853]: Failed password for root from...
  14. David Jimenez

    Resolved Help understanding log entries

    I am seeing some strange log entries in Plesk. My understanding is that what the log shows is what was requested in the httpdocs directory. So, if I see GET /events.html, that means someone looked at the file events.html in the httpdocs directory. So, I also see the following: GET...
  15. David Jimenez

    Question Why do firewall rule changes only work sometimes?

    I have the Plesk firewall and Fail2Ban running. I also monitor our server logs to see if a particular IP address rings up a bunch of 404 error trying to get into our server. When I find such an entry (meaning Fail2Ban didn't trigger due to small variations in the log in attempt), I enter the...
  16. David Jimenez

    Resolved Refined question on how to force all traffic through Cloudflare

    I asked a previous question regarding turning on a firewall in Plesk, which I have since done; however, I get an error message when I try to apply the rule change to the firewall. So, I am hoping that someone here can give me some guidance on what I am doing wrong. Background: since we started...
  17. David Jimenez

    Resolved Can Plesk block a specific incoming IP address?

    I run our domain through Cloudflare and have it setup with no DNS wildcards. So, only our domain.com and www.domain.com have A records. Today we have seen a few hundred attempts by a single IP address out of China to hit our server asking for a file that doesn't exist (wpad.dat). I have...
  18. David Jimenez

    Resolved IP address only resolves for 1 domain, what about parked?

    I have no idea if this is something Plesk handles or if there is another issue as I am not an IT expert. My issue is that we have a primary domain, which resolves correctly to our web site hosted by Network Solutions VPS. We also have a number of other domains that are supposed to redirect to...
  19. David Jimenez

    Resolved RSA server certificate warning

    A few times a day I see the following in our server logs and don't know what this really means. RSA server certificate CommonName (CN) `Plesk' does NOT match server name!? I am sure it is a setting somewhere that I don't know about and hoping someone can point me in the right direction. Thanks
  20. David Jimenez

    Resolved Can anyone tell me what this warning means?

    My server log shows the following warning anytime someone selects index.shtml (home page). mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed I have tried adding a .htaccess file (Options + Includes) and also running without the .htaccess file, but it makes...
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