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Is there any documentation about how to add applications to Plesk's catalog? I know of something I'd like to see there and would like to work with the developers of that forum software to get it added. I found a page a while back about packaging them but can't find it now.

I've been getting emails related to a cron job which is apparently supposed to call a Python script to shrink the ModSecurity SDBM database (at least I assume that's what it's for since I found a similar utility on GitHub). Originally I was getting an error saying that the path to the python...

When I moved to my new VPS recently I added the IPv6 address to Plesk as well. I thought all was well and was able to assign it to three different domains. However, it's now saying the IP is not configured properly and won't let me remove it from the affected domains. Clicking the "repair" link...

I just moved to a new VPS and am finalizing Plesk configuration. The monitoring thing says that "fail2ban" is switched off. In reality only the "plesk-modsecurity" jail is inactive, but trying to activate it fails with the following message: What does this mean and how do I fix it? I did find a...

I am trying to migrate to a new VPS. The problem is the source server somehow got configured so that the default SSH user is a regular user (with sudo access) called "ubuntu". I followed the instructions at Resolved - What steps need to be taken to enable SSH root access through the SSH terminal...

I searched and found several topics about this but nothing that actually mentioned how to resolve it. I keep an email each day saying that the SSL certificate for one of my domains couldn't be renewed... What DNS service needs to be enabled? BIND is running and another certificate (albeit not...

Over the past week or so, I've been getting reports from users on one of my forums that they are no longer able to access the site from their iPads. Tonight with the help of a friend, we were finally able to track down the issue - iOS is trying to load the default security certificate rather...

How do I update my billing info for my Plesk license? The card I purchased my license with expired last month and I'm getting messages saying I'm operating within the grace period, but I can't for the life of me figure out how I update the card info. I tried My Plesk, I've tried searching the...

At the suggestion of the Advisor extension, I enabled HTTP2 on my server. However, I'm still seeing requests in the logs using HTTP/1.0. Example: GET /calendar/?viewmonth;year=2022;month=4;day=6; HTTP/1.0 Do I need to reconfigure/rebuild something to get Apache to use HTTP2 instead?

I keep getting this message from the daily logrotate cron /etc/cron.daily/logrotate: logrotate_script: 3: [: /var/run/mysqld/mysqld.pid: unexpected operator Any idea on this? Running the latest Plesk 17.9 on Ubuntu 18.04.

I got an email today saying that the Let's Encrypt certificate for my main domain (the one used for the server hostname) couldn't be renewed... ] * 'Lets Encrypt certificate' [days to expire: 25] [-] server.iwannabea.ninja idn_to_ascii: empty domain name: U_ILLEGAL_ARGUMENT_ERROR I'm...

Running the latest version of Plesk Onyx 17.9 on my server and I noticed that there's no "phpize" binary for PHP 7.3, which prevents me from installing APCu (a PECL extension). Is there a reason for this?

Running into a weird issue with a test site of mine. I'm trying to upgrade the forum software, but when I try to run the upgrade script from my browser I just get a 404 error and the message "AH01071: Got error: 'Primary Script Unknown'" appears in the log. I have tried two different PHP...

Logged on to one of the sites I host today to find that its security certificate expired - and also figured out that the certificates for most of the other domains on the server have either expired or are going to expire soon. However, when I go to renew the certificates, it says that they will...

TITLE: Scheduled Tasks doesn't allow shorthand cron notation PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.8.11 Update #31 Ubuntu 18.04.1 LTS x64 PROBLEM DESCRIPTION: If you want to run a cron job every x minutes/hours/days, etc., most sites say you can put */<number>...

TITLE: Cannot install SMF PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Onyx 17.8.11, Ubuntu 18.04 x64 PROBLEM DESCRIPTION: When you go into the apps catalog and try to install SMF, it gives you an error saying "The 'mysql' extension was not found.". The current version of SMF (2.0.15)...

Newly installed Plesk Onyx on Ubuntu 18.04... After I go in and try to set the admin username/password for PostgreSQL, I get an error: Is this a known issue and if so how do I get around it?