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Hello, I recently switched from using a paid certificate for the mail server of Plesk to a free lets encrypt one. Now i have the problem that the customers sing webmail are complaining about certificate popups. How can i fix this? Kind Regards, Quinten

Hello, This is the first time i use a domain Alias so i might be doing something wrong but i have an issue at the moment. So i have domain A and i have made an alias for it called B and i have set it up as follows: The goal is that when you go to B you are on A but that the domain in the...

Hello, I have a question regarding Plesk and my VPS. First il explain the current situation: Right now this server is a VPS we bought which came with a Primary IP, we decided not to use that IP and put the VPS behind a virtual firewall and give it a new Public IP. All of the websites are now...

Hello, Since a week ago there seems to be an issue with my backups on one of my servers The backup is incomplete with a bunch of these same message. I looked up the error and found some topics on ehre but none of the solutions seem to work for me. I attached my 50-server.cnf and the my.cnf are...

Hello, Ive stumbled on a problem that is quite urgent. I was working on grafana when plesk on my server went down (plesk panel unreachable due to database error). The last change i made was 2 days before that and all i did was change the bind adress in my.cnf to :: After some troubleshooting i...

Hello, I would like to connect my plesk database to our Grafana panel as a data source to read out some data. Where do i find the database connection info of the main database of the Plesk server? Any help would be appriciated. Kind Regards, Quinten

Goodmorning, I keep getting this error recently and i have tried reinstalling already but no luck. Anyone have an idea how to fix this? Or how to install this exact module? Kind Regards, Quinten

Goodmorning, For the last couple of days now i have been getting alot of memory related errors. The thing is i have been moving websites off that server actually which should free memory (I did not have these memory errors before as you can see on the screenshot below this morning a few of my...

Hello, I have come to ask a question in reference to this post Issue - Nginx cache - not creating any cache Here it sais 30 days is alot but i wonder if i put it on 1 minute instead would it then not reload these mbs of cache every minute and does that not create alot of load on the server? I...

Hello i have a problem with the IPs of my webserver. When i remove the local IP the server and all websites became unreachable until i restarted the server and then the local ip comes back. My other Plesk servers do not have this and the only difference is that this one is hosted on Azure. I...

Hello, It seems my DNS zone template is empty and i do not have any buttons to add any records. How do i fix this? Kind Regards, Quinten

Hello, After setting up a new server with Ubuntu 20 i installed Plesk but after the install the 2 one time login links do not work. The first link leads to: And the second link takes too long to load Anyone have any idea what could be wrong? This has not happend to me yet. I have tried 2...

Hello, Anyone have any idea how i could troubleshoot this? This sub domain has been deleted for a few months now yet today in my logs i saw it kept trying to launch it. How do i stop this?

Goodmorning, For a few days now one of our subscriptions has a very big php-fpm_error.log there seems to be a problem with the website and it is writing errors fast. The customer is aware of this issue and they are looking into fixing it. Now for the time being i want to delete or get rid of...

Hello, I just have a quick question about the memory usage and swap of one of my servers. My swapiness is set at 10 yet my memory usage is so low how does this happen? (see attached image) I have been told that swap needs to be on for Plesk , is still still accurate info?

Hi i updated to plesk 18.0.44 and now my websites go down every 5 minutes or so. When i try a repair web gives an error and i get the following

Hello, Yesterday i renewed a certificate for a domain and suddenly all the websites on the server went down. After a bit i got apache to run but not the reverse proxy server nginx. I get this error: Unable to start service: Unable to manage service by nginxmng: ('start', 'nginx'). Error...