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I have a few emails from a migrated client that are gzip compressed. Plesk/Dovecot will not open them and I get the error: failed: Cached message size larger than expected (1888 > 1155, box=INBOX.Sent, UID=3) (read reason=) Tech support showed me that they were gzip'd from the previous server...

I want to give users the ability to set forwarders and auto responders but ONLY on their respective email accounts and to not have access to anything else or anyone else's email account in Plesk. Is this possible?

Clients are asking for more advanced spam control. Keyword filtering, etc. Would Warden replace Plesk Email Security Pro? Thanks!

I want to make sure this is normal behavior for Smart Updates: I receive many emails from WordPress that "some plugins and themes have automatically updated to their latest versions..." and then the list of what was updated. In WPTK I have it turned on and set to auto-update. Is that email...

I'm using WHMCS with additional separate Plesk servers for a web hosting company. Is it possible to maintain a specific service plan (service plan ID) across multiple servers?

I'm attaching a screen shot of the disk usage. Nothing had changed with this server, no new accounts, etc. but around Apr 26 the disk usage started to spike. I believe it's from the backups? If I look in the /var/lib/psa/dumps directory there are 53387 files. does that sound normal? I almost...

Now I'm seeing this error message every day. :( Reason: 2023-04-30 06:25:18 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2023-04-30 06:25:20 ERROR: E:The repository 'https://download.imunify360.com/ubuntu/20.04/slot-6 focal Release' does not have a Release file...

I have a subscription to Smart Updates, how would I convert that to a WP Toolkit Deluxe subscription? Do I cancel the initial subscription and then purchase the Deluxe version? And will that mess up any of my clients Smart Update settings?

In WPT if you "Check for updates" it doesn't see Elementor Pro or Yoast Premium as having updates available even though they show up in the Updates section of WordPress. How do you get it to see ALL the updates available? and then have Smart Updates do the update?

How do you grant WP-CLI access to a user in the /bin/bash (chrooted) SSH environment? It seems the Plesk WP-CLI is only accessible to the root user. I want to automatically give access to all current users and new users going forward.

I read that Plesk supports a maximum of 900 users per server? But you could do a tweak to increase that?

In the interest of simplicity I'm trying to figure out how a customer can login to their Plesk control panel using their domain name instead of the server name but when I try it the browser complains that the connection is not private and when I check the cert it's looking at in the browser it's...

I have logged in as the user and I don't see that there is an upgrade available from the user point of view for SEO Toolkit. There is no way for the user to see the plans available or that there are upgrades available or pricing, etc. Do I have to purchase 1 license for 1 user and then install...

I've read this article: What is the difference between options 'Access to the server over SSH' parameter in Plesk? but am still confused as to which option to select to allow users to have SSH access to their accounts and still be as secure as possible. Seems like /bin/bash (chrooted) but...

Is there a way to block specific WordPress plugins from being installed by any user? So server wide?

From the clients perspective what is the difference between these two? When I login as the client and click Account, I see the two buttons "Back Up Account and Websites" and "Back Up Websites" When I compare the options side-by-side I don't see any difference.

When I do the initial setup, I have no problem logging into the cPanel server using SSH name/password on port 22. Plesk retrieves all the accounts and I can select which ones to migrate but as soon as I start to do the actual migration it complains that it can't connect to port 22.

If I get a cloud server and then add more storage but that storage would be a separate drive can Plesk/WHMCS access and provision the second drive?

I'm just wondering if there are any conflicts when using Speed Kit? Does the NGINX caching still work or is it needed? What if I want to start using a LightSpeed Web server? Will that conflict? Thanks!

Can you add Smart Update to a Service Plan so when the customer initially signs up it is automatically activated? I want to offer a plan where Smart Update is automatically included, we would pay for it as part of their plan and not the customer.