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Hi, I already contacted with my Account Manager and Plesk Billing but seems they think everything is fine with their system, so I wanted to share it here to see what other Partners thinks: Your billing methodology is not fair, you always bill more time than really used: If I purchase a monthly...

Hi, Is this bug resolved? https://kb.odin.com/en/127651 We have a lot of user complaining about it. Regards.

Hi! I'm running Plesk 12.0.18 on Windows 2012. If I change the PHP version of a domain through Plesk, it does not change, it is always on 5.3. I have to manually change it on IIS handlers. Any idea? Best regards.

Hi, I have the same problem described here: http://forum.parallels.com/showthread.php?289825-Plesk-Mail-Forward-to-address-(Catchall)-not-working I trying to solve the problem fixing the psa.Parameters table, however i cannot find the relation between id on Parameters table and domains...

Hi, everytime I try to clear app cache on the App Vault I get: 502 Bad Gateway nginx tail /var/log/sw-cp-server/error_log 2014/04/15 12:23:25 [error] 1362#0: *192235 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 1.1.1.1, server: ...

Hi, I'm having trouble creating a new maillist after upgrading to #39, I have been able to reproduce the same error on several servers. [07-Apr-2014 09:27:10 Europe/Berlin] PleskUtilException: /usr/local/psa/admin/bin/listmng 'create' 'aaaaaaaaaa' 'aaaaaaaa.com' 'xxxxxxx@xxxxxxx' 'notify'...

Hope you fix this soon. # nslookup catalog.marketplace.parallels.com Server: 192.168.1.1 Address: 192.168.1.1#53 ** server can't find catalog.marketplace.parallels.com: NXDOMAIN

Is there any log of what apps updates Plesk automatically? I'm having lot of problems with clients that their apps has been updated (and broken) but I cannot be sure if it has been Plesk, how can I verify that? BTW, is it possible to completely disable this "cool" feature so clients cannot...

Hi, We are deploying IPv6 in all our network and I have found two things that could be improved in Plesk. · Plesk has a limit of 256 IPs (I tested it on a Virtuozzo environment, not sure if it works fine with native IPs). This limit should be higher with IPv6. 1024 IPs should be ok. ·...

Hi, Is it possible to disable this feature? Now the client usually install the applications (eg Wordpress) clicking on the install button (unattended installation) and the app installs on domain.com/wordpress when the client would like to install on root dir, domain.com/ This is generating...

After upgrading to MU13, when I go to domains on the left bar, I don't see any domains on the list. If I go to subscriptions I see 364 subscriptions. How can I solve this? Best regards

Hi, I am having this problem on 3 Plesk servers. I don't know when but I realized applications catalog has disapeared and my costumers cannot use it. I verified my license is fine: http://imageshack.us/photo/my-images/171/zlicense.jpg/ And the susbscriptions has permissions to access...

When I try to install Wordpress through the Applications inside Plesk, it says the following: PHP Version 5.2.4 or greater, while current is 5.2.1 But my PHP Version is 5.2.17 -bash-3.2# php -v PHP 5.2.17 (cli) (built: Jan 7 2011 10:39:29) How can I solve this?

I cannot find anywhere Sitebuilder even I upgraded my Plesk license to 50 sitebuilder sites. 1. My license in Plesk shows everything enabled and 50 sites. 2. I tried to create a service plan with Sitebuilder, but the option Sitebuilder is not shown anywhere. I restarted PSA service but...

The problem now: I updated a Plesk 10.0.1 server to the lastest version 10.1.1. The webserver seems to be working fine but in the clients control panel they see "no web hosting" This happen to every domain in the server. I'm really tired of Plesk and I'm thinking switching to something...

Hi, I recently installed a fresh new Windows Server 2008 R2 with Plesk 10 and migrated all my domains from and old Plesk 9 machine. Now I'm having problems with Webalizer, it shows a really low number of visits after migration and this is not normal. Attached is an screenshot where you...

Hi, I'm experiencing problems uninstalling kaspersky from my system. I click on add or remove programs / plesk 8.4 / modify and I uncheck Kaspersky. 5 minutes after it says "installation ended prematurely". I tried uninstalling other software inside plesk installer sucessfully, the problem is...

Hi, I have a box with several domains and every user that send a mail from php without specifying "from address" the mail is sended from "anonymous@mydomain", I would like to change this to something like "not@specified". I have been looking into php.ini and sendmail.mc and .cf and nothing...

Hi, i have a box with 400 domains, i was wondering if it would a good idea updating mysql from version 4 to 5. Will be any incompatibility problem with my costumers applications? What do you think? Best regards.

Hi, I'm having trouble with webstats in every domain on my box. When I click on Report/Webstats on a domain I get a blank page and a javascript error: Argument not valid line: 8 char: 1 any idea? Best regards