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Prior to Plesk 10 it was possible for domain owners to see detailed mail statistics with disk space used per email account. It was a little cryptic, but it was there. In Plesk 10 all they can see is how much space email on the domain is taking up, not how much each email account is using...

I just wasted another hour fixing Plesk issues after updates. We just updated a Plesk 10.1 server to 10.3.1 and after that TLS no longer was running. After much searching it was found that the Plesk updater has renamed /etc/xinetd/submission_psa to /etc/xinetd/submission.psa, and it seems that...

When you create domains in Plesk 8.x and 9.x you can choose between 3 different hosting types: "website hosting", "forwarding" or "no hosting". In Plesk 8.x, when you click "domains" each domain in the list is prefixed with a little blue circle showing the hosting type of each domain. This...

--------------------------------------------------------------- Plesk, 10.1.1, all Systems, x86/x64 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE When you login as admin to Plesk 10, then click "resellers" and click a reseller, it does not show which customers/subscriptions this reseller owns...

--------------------------------------------------------------- Plesk, 10.1.1, all Systems, x86/x64 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE There is no way to assign (or reassign) a customer to a reseller. ACTUAL RESULT No result, there is no way to do it. EXPECTED RESULT It...

http://kb.odin.com/9436 explains: Please explain me how you can upgrade "clients to resellers" and "domain administrators to customers". I've not been able to locate any way to do this in Plesk 10.

Did the Plesk 10.1 update take care of the mess that happened when you migrated Plesk 9.x accounts without users (only domain owners) to Plesk 10.0, leaving domain owners without control panel access, and impossible to fix due to limitations in the control panel.

When you go to Tools & Utilities > Updates you just get a message "Below is a list of components for which updates are available. Select the components that you want to update." but there is nothing below. See screenshot. It looks very different to the same page in Firefox!

The domain owner panel doesn't seem to have phpmyadmin anywhere. Am I missing something?

I've just upgraded Plesk on a Virtuozzo VPS server. Normally there is a link to VZPP (or whatever you call it, the panel where you can control some Virtuozzo features for the VE) but it is no longer present. offline_management is of course already set to yes for the VE.

Spamassassin is virtually useless. Personally I have given up and now use Google Mail (Gmail) as their anti-spam works. Look at Mailenable for Windows - http://www.mailenable.com/professional-edition.asp and make something like that. It's long overdue!

We have a client who - according to the plesk stats - is using 3 GB of bandwidth daily for 18 email addresses (one domain). The client suspect one of the email addresses is responsible for the majority of the bandwidth usage. Is there a way we can find out which mail user is using all that...

Plesk 9 is buggy and clunky, it is impossible to find anything and often there are 2-3 ways to do the same thing. The user interface looks like someone took a big showel and just showeled feature in without any plans or thoughs. Also the change of license key format is rediculous. I have 30...

Selected atmail in domain > mail > preferences, restarted both psa and httpd, yet only Horde comes up when going to webmail.domain.com. What's the way to get atmail to work?

When you create a new domain in Plesk the default is NOT to enable "www." for the domain. Who on earth though up this useless default, when would you create a website and NOT want it to be accessible with www. prepended? To add insult to injury there is no way to add this once the site is...

Plesk 8.1.1: This is only a problem in one domain. The "Report" reports: Databases Total 1 Total size 1.23 GB But when we go to the database directory under /var/lib/mysql/ and do a du -sh, it only reports 12 MB: -bash-3.00# du -sh . 12M This has been gone for quite a while...

I just noticed a new file /etc/httpd/conf.d/suphp.conf -- seems Plesk 8.4 has some sort of SuPHP support. I haven't found anyway to manage it from the Plesk CP though. Is there any documentation suggesting how to use this in Plesk?

When I try to protect a directory in any of our Plesk 8.3 servers, Plesk indicates everything is well but it is still possible to go to the directory without any access control and a check on the directory shows no .htaccess/.htpasswd files present. I've tried this now on several servers...

After upgrading from Plesk 8.1 to 8.3 we got the problem of slow outgoing mail described by many others (but no definitive solution provided, thanks!) and tried some of the many suggestions posted, including running /usr/local/psa/admin/bin/mchk --with-spam . The only thing this did was...

As per http://www.swsoft.com/en/products/plesk/new/, the only new thing in the Linux version is per-domain bandwidth management and some useless virus scanner stats. How about getting with your customers Swsoft. We need the Virtuozzo5/RHEL5/PHP5/MySQL5 package on the road, how about...