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Hi, I have a Plesk Onyx "Web Admin" instance that has problems with an additional 10-Sites Web Presence Builder license (directy purchased at Plesk store). In "LIcense Management" I see it working: Sites published with Presence Builder 10 (and I take it this is suppsoed to be "number of...

Hi, I have a 17.0.17 installation here. It was working fine some months ago. I did not touch it since half a year or so, but automatic updates did run. Now both pages: - Hosting Services -> Domains -> [Domain name] - Hosting Services -> Subscriptions -> [Subscription name] ->...

Hi, I have a machine, originally Plesk 12.5 on CentOS 7. All was working fine. Yesterday I upgraded to Onyx via the web-upgrade-Tool. Today qmail won't accept SMTP connections any more: # telnet localhost 25 Trying ::1... Connected to localhost. Escape character is '^]'. Connection closed by...

Dear everybody, The VPN module in Plesk requires me to enter local & remote peer address for a VPN connection. However what I want to do is not a machine-to-machine connection, but a site-to-site connection [or at least (Plesk-)machine-to-site]. It appears the Plesk VPN module GUI is just...

Hi all, I have migrated a client over from one Plesk 12.5 machine to another. Both CentOS, both Plesk 12.5. All data seemed to be there, website is working. (The website has been created with Plesk 12.5 Presence builder). However, when the client opens up Presence builde to edit the site, it...

Hi all, I'm not sure what I did, but probably trying to recover a Sitebuilder-Site from a backup without the respective key by manually copying the DB file into the MySQL directory (with Deamon stopped of course) broke something. This _did_ in fact work out - the sitebuilder-sites are up and...

Hi all, I have a domain that has an DNS-record: * A [IP of plesk server] DNS is not managed by plesk, but seperately. For the domain.com, a site is existing. However if someone opens [any string].domain.com , _another_ client's site from that server opens up. Shouldn't accessing a...

Dear all, I have a OpenVZ container that's dead. Can not be recovered due to various reasons. However I can access its file system via the host. I have full access to the file system, but no running services. So I can extract all backups as well as /var/vhost/www/*, the maildirs and everything...

Hi, I have experienced a number of problems with the wordpress toolkit since the update onto 12.5.30. To check if some bogus old config might be the reason, I set up a completely fresh machine not longer than 30 minutes ago, with no configuration changes whatsoever: CentOS 7 / Plesk 12.5.30...

Hi, I have migrated a subscription from P11.5 -> P 12.5 It turns out I can not delete mail accounts that have been created prior to the migration (on the old server). As you can see, there is no error message that would be of any kind of help. Freshly created accounts can be deleted, though. Of...

Hi all, I have a CentOS 6 with a Plesk 12.0 just updated to 12.5. It's a VM on a Proxmox host. Update went alright until I rebooted to see if it survives. Well: It doesn't. Of my network interfaces, only lo and localhost came up - my two "real" IP addresses didn't. e.g...

The second-most wanted new feature according to your very own uservoice site is about the issue of allowing multiple SSL certificates on the SMTP / IMAP Servers. Obviously for users that do only use shared IPs, the only way to implement multiple certificates would be SNI. Yes, e.g. Dovecot does...

Hi there, I've got a mailman-list with ~200 recipients. 3 days ago I sent a newsletter. Now when I look into the plesk webinterface -> mail -> mailqueue I see this: And /usr/local/psa/admin/bin/mailqueuemng -l consistently to the screenshot gives me: 9011656 (3, R)...

Hi there, I'm just about to migrate between two Plesk 8.2 Servers and just noticed that when I migrate a customer who uses mailman-lists, then all the recipients get the "you have been subscribed"-message again. That's a problem because an a big list that will result in many support-calls...

Hi there, I've got a strange problem on SuSE 9 & Plesk 8.1.0: In Plesk, on the page "Mailing lists on domain xyz" I can open up mailmans List-Admin-Interface with the blue icon on the right. I can login and the first page of mailmans admin interface works. But when I try to get to any of...

Hi, in order to install, I changed the MySQL Root-User's Password to ''. Now I want to redo this for obvious security reasons. But I can't login as (mysql)root anymore. Neither '' nor any other password used on the system seem to work. Plesk added it's own user: admin wich works fine...

Hi, I'm still tring to install a simple basic Plesk on a simple standard Debian image. I have yet figured out two bugs (see other threads) but still things are not going well. At the moment, Plesk gives me: Unable to restart web server: websrvmng failed: websrvmng: Service apache2 failed...

Hi, I wonder how it's possible to add a Domain _without_ an FTP Acc. The fields "FTP User" and pass are mandantory so it seems not possible to add a domain with physical hosting without creating an FTP Acc. Shouldn't that be possible somehow? I mean, it's kind of annoying to have 20 FTP...

Hallo, Habe hier ein SuSE. Darauf ist der genannte Hotfix4 installiert. Leider meldet YAST eine nicht erfüllte Abhängigkeit: Angeblich wird psa-locale-base benötigt, aber nicht gefunden. Das könnte vielleicht daran liegen, daß das Paket eigentlich psa-locale-base-en-US heisst...