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Good morning, I have been using Plesk for many years. However I have archived a number of virtual machines with multiple domains. I was always under the impression that if the licence expired the sites would still be served and we could gain access via winscp and the cms admin panel if needed...

I am using the plesk DNS as the master on our live site and I'm trying to redirect requests to our staging server on a different IP address. I have setup the A record for www2.example.com but when I query I always get the live www IP address returned. Any ideas how to check dns requests ? Thanks...

After a clean install Ubuntu 16 LTS and Onyx 17.8.11 this is my only issue. I see some others had this problem but no clear answer. From install log '/lib/x86_64-linux-gnu/libcrypt.so.1' -> '/var/www/vhosts/chroot/lib/libcrypt.so.1' Trying to install sftp-server binary into chroot...

I downloaded the plesk-17.0-ubuntu-16.04-amd64.iso. Trying to install as a guest on server 2012 hyper v. The installation proceeds but then fails at step "select install software" No idea what is causing this. Looks to be an ubuntu issue. I also tried to do the update Ubuntu 14-16 but the...

I am Running a development server behind my own copy of nginx which is acting as a proxy to proxy port https to http on the plesk onyx server. This is running on a local IP address. The Nginx has the public IP address. With Joomla! if I force the site to use https I get error HTTPS connection...

Hello, I have updated ubuntu from 12 to 14 as per Dist-Upgrade Support This went ok I am able to access the control panel but apache not started with error New configuration files for the Apache web server were not created due to the errors in configuration templates: apache2: Syntax error on...

I'm trying to create a staging server for our website using the www2 prefix to the domain abc,com. So my public DNS I have www pointing to our public server which has a let's encrypt certificate and working okay. www2 points to our in-house server And I have a server alias www2.abc.com and I'm...

Hello, The performance of our inhouse staging plesk 12.5 hyperv vm was poor so i moved to a new machine/network and changed the ip address from 10.10.10.19 to 10.10.1.19. I then got a bunch of errors so decide to update to onyx. Performance is even worse and I cannot resolved these errors. The...

I have this problem on both 12.5 and 17.5 clean installs on hyper V VM from apache error log [Tue Aug 08 16:24:46.553608 2017] [ssl:warn] [pid 1845:tid 140405293938560] AH01909: lists:443:0 server certificate does NOT include an ID which matches the server name [Tue Aug 08 16:24:46.555192 2017]...

I cannot get 17.5 to work how do I install 12.5 from iso. The plesk installer defaults to 17.5 How I can I stop this ? If you follow this guide How to install older Plesk versions? All you get is plesk-installer command not found I have now tried 7 hyper v vm trying to get this to work. All...

Just set up new onyx server and copied backup from 12.5. On restore to different server I am getting Execution of /opt/psa/admin/plib/api-cli/domain.php --update youdopet.com -guid 19942709-f3a7-44a2-96f7-9d77fabf8d2a -creation-date 2016-03-16 -hosting true -hst_type phys -do-not-apply-skeleton...

I have created a user with access to Any database and connect from any host on domian1. This is 12.5 linux. If I connect from heidi sql with user name and password can only see the domain1 database not all ? I'm trying to add support to the Joomla installation for a connection to an...

Hello, Just ran the up on update for 12.5.30 to update mysql to 5.5.52 due to the latest vulnerability. Plesk is showing the version as localhost (default for MySQL) 3306 5.5.50 but if you go into DBA Admin link Server version: 5.5.52-0ubuntu0.12.04.1 - (Ubuntu) so it looks like an incorrect...

I am trying to set up my Plesk Joomla website to reverse proxy some requests to a application server and would like to implement the cache. Is it possible to setup up the proxy cache for nginx. The directive proxy_cache_path nneeds to be set at the http context within the configuration file...

Hello, if I have two Plesk servers is anyone aware of a file synchronisation utility that will sync files and folders of one with the other via ftp sftp ? ideally this could be triggered from the Plesk Cron job. I am basically trying to create a backup procedure for a large joomla site...

Hello I have installed the mpm-itk mod on my ubunto vps plesk 10.2 to run php as a user. this works well and for each domain PHP runs as the Plesk ftp user which makes sense. However I have a number of symbolic links between domains and these are no longer working due to permissions...

hello, I am trying to run a command "apt-get install apache2-mpm-itk" to install the module and I normally use Winscp to access the plesk 10.2 virtuozzo vps. However winscp terminal mode does not allow commands which require user interaction and I understand that "apt-get install...

hello, I have moved to a new 10.2 server from 8.6 and migrated the sites. All of the websites work okay except for a couple which are a proxy to another site. The proxy site has a ssl certificate in pem format and I enabled the proxy modules by creating a symbolic link in the mods enabled...

hello, I can manually backup to our external FTP archive without problem. however the scheduled backup never runs. I have tried resetting cron, changing schedule time etc. is there a log file to give me some idea of possible error ? thanks Paul

hello, I am having a consistent problem installing 8.6 on Ubuntu 8.04. This is a clean install on a base system. Using the autoinstaller I get an error half way through the installation process error reading package lists. I have tried on a couple of different machines and also virtualbox. I...