• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. O

    Question Forbid backup for customers in plesk but allow restoration

    Hello. We have a question about Plesk backups. We have enabled and scheduled Plesk backups, also enabled "Backup and restore subscription data using server storage" permission in service plans. However, with this option the customer can restore their files or database, but they can also...
  2. F

    Resolved Can't increase the number of full backups

    I'm currently trying to server-wide increase the number of full backups that are stored on the server. I went to Tools & Settings > Backup Manager but it says, "The limit value specified by the hosting provider for server memory is 1. Your limit value must not exceed 1." Where can I change that...
  3. J

    Automating WordPress Backups with Plesk: Setting Up a Daily Cron Job for each domain

    Hello everyone, I need help setting up a cron job on Plesk to automate daily backups of my WordPress site. I found the command used by Plesk's backup manager in the logs, but when I tried to use it in a cron job, I encountered errors related to task IDs not being found. Here's what I've tried...
  4. /dev/null

    Question Alternative backup solution Jetbackup

    Good day, We are considering an other backup solution. Does anyone have experience with Jetbackup for Plesk? I found this thread https://request.jetapps.com/topic/jetbackup-for-plesk-linux but I am wondering if it is 'stable' and proved in (|big) production environments? Best regards, /dev/null
  5. Seibold

    Issue Some of the files in the storage FTP are not shown in the list....

    For 4 month now I try to install a backup of 2.4GB I uploaded via ssh. Does not work because the file is not listed in the backupmanager: "Warning: Some of the files in the storage FTP are not shown in the list because the names of those files do not conform to the naming convention of backup...
  6. J

    Question Old Backups not Auto removed

    I have my backup settings configured to only store a max of 5 backups. I then have this scheduled via a cronjob: But when I log in to my s3 account, it has more than 5 backups. It is not deleting the older backups as expected. Am I missing something?
  7. C

    Issue Errors with Plesk scheduled backups

    Hi, we are experiencing some problems with scheduled backups in Plesk "Backup Manager". Backups seem to be created because they have beside this green tick icon, but every backup ends with a message in red. I will use for the following examples the backups from 03/25 and 03/26. Until yesterday...
  8. L

    Issue IPv6 as Remote Backup address is not allowed?

    Why is not possible to use IPv6 as a FTP server IP? Same thing for AAAA record, if I add that instead, then Plesk will try to resolve an A record instead of AAAA.
  9. LorisMod

    Question Exclude specific files from the backup for domine

    Hello, I would like to exclude from backup the /img/p folder and all subfolders of a specific domain, I tried setting: /var/www/vhosts/import.mydomine.com/httpdocs/img/p in Exclude specific files from the backup, but is still saved. in SSH the path is...
  10. M

    Question Use of multiple buckets S3 backup

    HI, Is it possible to use different buckets for each domain's backup activity?
  11. P

    Question Exclude files from backup (.ssh, directories above httpdocs/)

    Though it's minor, the daily warnings / log errors about Plesk not being able to backup .ssh files is a nuisance. Since the .ssh dir is /var/www/vhosts/example.com/.ssh (that is, above httpdocs/), what syntax, if any, works for configuring Plesk to skip that dir? Constant error is: Unable to...
  12. Gh()st

    Issue Remote Storage FTP(S) Issue

    I used to have this set up and working and for reasons that aren't important I disabled it since Oct. 2023. I am trying to set it back up again, using the exact same set up and configuration but now it is giving me issues. When I check the settings as it suggests, I get this: PS...
  13. HoracioS

    Question Two weekly backups, one for emails and another one for the websites separately

    Hello, is it possible to schedule two backups weekly? How? So far, I only find a way to generate one weekly and then one daily...
  14. J

    Issue mail import fails

    Migrating from a different platform to Plesk. All other mail files have been imported except one. This is a big mail file approx 60GB and 226550 emails. The counter seems to complete all the e-mails but then fails. Re-sync copies a few 3 or 4 email (i assume these are the most recent) then...
  15. Giu

    Issue API Delete Backup not functional

    Hi Forum, im trying to delete a backup via WP Toolkit API: /api/modules/wp-toolkit/v1/installations/67/backups in the rest swagger test i receive the following error: Failed to fetch. Possible Reasons: CORS Network Failure URL scheme must be "http" or "https" for CORS request. the...
    • Giu
    • Thread
    • api backup delete wptoolkit
    • Replies: 1
    • Forum: WP Toolkit
  16. Giu

    Question Restore Backup with API/CLI from remote Storage

    Hi, i have two questions: 1) there is no way with the xml api or the REST api to restore a backup from a remote storage right? 2) if so then i need to make use of the cli: pleskrestore: Restoration from Backup my question here is: will this cli restore automatically check for the remote...
  17. M

    Question What is "Some of the files in the storage FTP are not shown in the list"?

    hi, I am receiving this warning. Warning: Some of the files in the storage FTP are not shown in the list because the names of those files do not conform to the naming convention of backup files. If you are sure that those files are valid backups, rename them to match the following pattern...
  18. J

    Question Server Backup with Healthcheck ping

    I have set my Plesk server up to perform a daily backup and to send me an email if there is an error. However, I would like to utilize my [redacted] account for my server backups so that I can keep better track of my backups. Basically, I would like to add a custom bash command (curl) that it...
  19. M

    Issue Scheduled backups

    On my Plesk Centos 7 Scheduled backups dont start any more. I can make manualy backup. When i run this: ps aux | grep backupmng root 28680 0.0 0.0 112812 980 pts/0 S+ 12:11 0:00 grep --color=auto backupmng Try to remove this process cant remove or find it. I try all other method...
  20. Q

    Issue How does Plesk Identify the application instance for Backup Encryption

    I want to backup my files over remote connection via OneDrive. I see that the backup security options allow either a password protected backup or a Plesk Encryption Key Backup. However, I am unfamiliar with the way Plesk identifies particular plesk installations. Does it use the license key to...
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