• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. tethis IT

    Resolved Unable to remove old OneDrive backups

    Hi there, I'm doing some cleanup work right now and on one of my servers I do have some older backups stored on OneDrive that I would like to remove. But when I select one of those backups and try to delete it, I get a message "Undefined" with the option to continue. If I continue, it takes a...
  2. R

    Issue Amazon S3 Backup

    Hi, I try to setup backup to our own S3 storage, i have added the enpoint, login, password and bucket. but by path says: Path does not exists. But the path is correct, if i set / it is works, only i will backup in a subfolder. anybody a idea?
  3. T

    Question How to delete system scheduled backup data?

    I don't need it anymore, removing it will increase my server capacity, but I can't find where to remove it. Its checkbox is grayed out and cannot be selected.o_O
  4. M

    Issue plesk backup with password not working

    I had issues with my server and had to re-install linux. I have acronis backup, so i tried to do a full server restore and fix the issue, but the issue remained. I then found the plesk backups and did a restore on the fresh plesk install. however it changed all of the passwords (database...
  5. S

    Issue cleanup dumps folder

    Hi! Tonight my backup failed because there wasn't enough space left. I cleaned some space to get my server running again. I searched for big folders and found /var/lib/psa/dumps/reseller => 4GB /var/lib/psa/dumps/clients => 68GB My server only has 200GB space, so this 70GB dump-files are a...
  6. T

    Issue Backup problems: Your Composer dependencies require a PHP version ">= 8.2.0"

    Hello, since a couple of days I cannot backup anymore. I t says: Error: Unable to run the backup agent: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.2.0". You are running 8.0.28. PHP User Error: Composer detected issues in your platform...
  7. P

    Question Backups enabled by default for subscription?

    I've historically turned on backups for domains piecemeal. But could I modify a subscription such that a Scheduled Backup configuration is enabled by default? E.g. "backup all files, daily, store 1 day"?
  8. michaeljoseph01

    Question What to do for full backup solution?

    So im using plesk for a single domain with a wordpress site, doing a full backup of the server config & files every week with an incremental backup every night. I keep 2 full backups on the server, but download to a usb drive every week so I keep 2 months worth of the most recent backup files...
  9. J

    Resolved How do I access a database dump from a backup?

    I have a remote Windows 2019 server running Plesk. Incremental backups are done daily and stored locally on the server; complete backups are done weekly and stored in a DigitalOcean space. Backups include database dumps of the SQL Server (Express) database. My own machine is a Mac, running...
  10. J

    Issue Rescued backups are shown as 0 bytes size

    Hi, Just migrated all the backup from another identical Plesk install - because of a broken kernel - and every thing came back right in place working practically right after restore was completed. The only issue is that those backups - complete + 5 daily incremental - are shown with a 0 size...
  11. C

    Issue Backup takes very long and slows down entire server

    Since I recently updated Plesk to Plesk Obsidian 18.0.52 Update #2 (Ubuntu 18.04.6 LTS), we had a few issues with our server. Everything seems fine now again, except for when I start a backup, it not only basically takes forever (I had to pause the update after ~8hours, the last full backup only...
  12. Luiz_Gustavo

    Question Disk full when backup to external FTP.

    Hello everyone, I have a doubt about the backup manager while using external FTP. The server has a capacity of 200 GB, out of which 130 GB is used by subscriptions and 60 GB is free. Plesk compresses everything locally before sending it to FTP, which I believe is necessary. However, I need a...
  13. M

    Issue 502 Bad Gateway afterstartinga backup download

    Hello I am getting Server Error 502 Bad Gateway Web server received an invalid response while acting as a gateway or proxy server. https://15.235.83.79:8443 I cant run repair kit as it says its missingi have tried in ssh I noticed a file was renamed to ervice sw-engine start I dontknow if...
  14. Nextgen-Networks

    Question High memory consumption while uploading Plesk backup to external storage

    When transferring Plesk backups to external storage targets, an unusually high memory load on the Plesk server can be observed. Apparently, the entire available RAM is used for transferring the backups (see also screenshot from monitoring). This leads to a massively slowed down overall system...
  15. Q

    Resolved i have backup 3GB

    Hello needed to restore backup want upload backup file and restore by used ssh
  16. M

    Resolved error when restoring mailboxes from backup

    Hi, I am trying to restore a full plesk backup from an old server in a new server but it fails in importing mailboxes with the following error Warning: Restore domain "xyz.com" Failed deployment of mail user [email protected] Warning: Execution of /usr/local/psa/admin/plib/api-cli/mail.php --update...
  17. T

    Question Joomla Toolkit :: AutoDelete Backups?

    Is there a way to tell the joomla toolkit to keep only 2 or 3 backup files? Since when you activate the automatic backup before an automatic update (which makes quite sense) then you'll have in a few months a quite huge amount of backup-data... On my server there are aprx. 100 Joomla...
  18. Z

    Issue Database server (and sites) hanging during backup

    During the backup, the database server hangs. And, accordingly my sites too ( 504 ). Only restarting the database server helps. after one-two days, everything repeats. OS: Ubuntu 18.04.6 LTS DB Server: MariaDB 10.3.38 Plesk Obsidian: Version 18.0.49 Update #2
  19. K

    Issue Plesk backup. Unable to back up database #. Error: Unable to find row with id in data_bases table.

    I'm getting the following error when a backup runs: Warning: Application "WordPress" Unable to back up database #. Error: Unable to find row with id in data_bases table. Whilst this looks similar to the error that is documented here...
  20. M

    Issue Problems with backup and new Python version

    Hi everybody, I have just installed Plesk on a new server and something that never happened to me before has sprung up. I have installed Plesk on AlmaLinux 8.7 and upgraded Python to version 3.9 from 3.6. I then used alternatives to set the new Python version as the default version accessed when...
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