• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. S

    Resolved Warning: Unable to back up files

    For some time backup on the server is not working or all domains. Usually there is errors like this: Unable to back up files from /var/www/vhosts/domen.com owned by system user. Error: Failed to create archive: backup_user-data_XXXXXXXXX.tzst 25 Unable to back up files from...
  2. H

    Issue Backups on one drive are uploading in 100mb chunks

    Hey when i create a remote backup on plesk connected with my one drive the backup is created but in 100mb multiple chunks ho two resolve this.
  3. T

    Question 403 "forbidden" after restoring files

    After restoring a file from backup and restore can't see site. Get error Forbidden. You do not have permission to access this document. This use to work without fail, but now this backup and restore system is broken beyond repair. At no time should files backed up by your system be forbidden and...
  4. V

    Issue Backup Manager Error

    Hello, I'm getting this errors for every subscription/domain after a backup was initiated: What I actually have done: Unable to start the migration: Permission denied (password) or id_rsa.203.0.113.2 not accessible - Support Cases from Plesk Knowledge Base
  5. N

    Resolved Scheduled Backup not working more

    Hi all, Since I had problems with the MariaDB update, where I had to repair the plesk panel installation, I have now noticed that backups are no longer being done every day according to schedule. In the settings area I don't see any errors, and even the reconfirmation of the schedule...
  6. D

    Question BackUp Server on Micorsoft Azure

    Hello together, I'm writing here because I didn't find anything about it. Is there no possibility to save the server on Microsoft Azure? I just found this. https://support.plesk.com/hc/en-us/articles/12377476581783-What-backup-solutions-are-available-in-Plesk-and-how-to-use-them Thanks for...
  7. S

    Question will there ever be support to Backup Plesk to Nextcloud/Owncloud and other?

    Hi, since I'm only using nextcloud/owncloud private and for business, when will plesk support Backup´s on nextcloud/owncloud and others? I mean, you basically suppor cloud itself by supporting Google Drive, OndeDrive, Dropbox.. An extension would be nice or the possibility to set the server on...
  8. R

    Question Cloudflare R2 as S3 backup

    Hello, Anybody managed to setup Cloudflare's R2 storage inside Amazon S3 extension for a backup? I've been using Dropbox ext. but it such a garbage I don't want to use it anymore. Constantly disconnecting and have to re-authorise it, at least every couple of days. Cloudflare looks to be a nice...
  9. J.Wick

    Question How to restart a failed FTP backup transfer?

    Hello, Is there a way or method to restart the upload to FTP of a backup? If not, why not? This seems like a logical feature to have to the backup process.
  10. myra_john

    Seeking Advice on Plesk for Website Backups

    I hope you're all doing well. I'm currently diving into the world of website backups, and I could really use some advice and guidance from those of you who are experienced with Plesk. Here's the deal: I want to set up automated backups for my website, and I want to do it right. Security is a...
  11. Z

    Question Restore Backup in CLI

    Hi to all. I try to restore website backup in CLI (i need this in future for Cronjob). The backup is saved locally on server. I'm trying to do this with the following command : plesk bin pleskrestore --restore /var/lib/psa/dumps/domains/imnserver.de/backup_user-data_2309141019.tzst -only-sites...
  12. P

    Resolved Backup Manager warning

    We are seeing backup manager warning just like those exhibited in this thread here: Resolved - Backup problem after upgrade to Obsidian 18.0.40 The backup Sept 7, 2023 04:14 PM was created and can be restored, although some minor issues occurred. Warning: Subscription "domain.com" Unable to...
  13. O

    Question Exclude Large files in Plesk Backup

    Hi. Is it possible to exclude files larger than 20Mb (Or any other size) from backup ? I have customers who backup their wordpress daily (each day new backup), store videos, ZIP their website, etc... some files reaching 1.2Gb . I know there is a way to exclude by extension, but I cant track all...
  14. H

    Resolved Backup problem

    Hi, i am using the backup manager to backup daily to external ftp store. Since 03. august i get errors (only 05. august without errors). The backupspace is reachable and folders exists. CentOS Linux 7 Plesk Obsidian Version 18.0.54 Update #2 Error message: Unable to create the remote backup...
  15. S

    Resolved 500 PleskPMMResponseException for Backup & Restore

    Hello, Backup & Restore page from Plesk is not working any longer for us. We're getting 500 PleskPMMResponseException while we try to access it. Upon further investigation I figured out that pmmcli doesn't functioning right : # /usr/local/psa/admin/bin/pmmcli Traceback (most recent call...
  16. N

    Question Is it possible to restore the server from 1 full and 26 incremental backups?

    Hello together, I've been having massive problems with full backups on my Plesk instance running on Ubuntu 18.04 (which is not supported by Plesk anymore). I wonder if it wouldn't make more sense to upgrade the server to a newer Ubuntu version and reinstall Plesk again, but I'm not sure, if my...
  17. V

    Issue Backup related issue

    Dear respected community members, I wanted to inform you that I have set up a scheduled backup on Plesk, and the backup size is 134 GB, as indicated below: However, I have encountered an issue where, upon downloading the backup file, the size of the downloaded file is only around 52 GB. I...
  18. N

    Issue Full backup stuck at 0 %

    Hello community, I have a very annoying problem with my Plesk installation since a couple of weeks. The only thing I can do then is to stop the backup process to avoid website downtime. During the backup I observed a few things: In the process list there is a process called pzstd which is in...
  19. W

    Question How to follow advice "enable backup encryption on the cloud storage side"?

    In this page of the documentation, we are given the warning Note: The Plesk internal key encrypts only certain data in a backup but not the whole backup. If you store backups in remote cloud storage, you can enable backup encryption on the cloud storage side. But there is no real-world example...
  20. B

    Question Ubuntu 18 -> 20 how to test upgrade properly

    Hello everyone, I'm looking to upgrade a Plesk installation on an Ubuntu 18.04 server with Product version: Plesk Obsidian 18.0.52.3 to Ubuntu 20.04. To ensure a smooth upgrade process without risking any issues on the production server, I plan to create a clone of the Plesk installation along...
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