• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

configuration

  1. M

    Issue Configure namservers globally for all domains

    Hi, When configuring namservers on my new plesk installation i don't see anywhere a option to set the defaullt nameservers i only want my main domain (same as plesk hostname etc ) to be used. Also when editing the Dns template i cannot set it as standard im confused in cpanel it was a dedicated...
  2. N

    Resolved Plesk Firewall Import create double entries

    I have an entry like this in the export: { "name": "Allow Incoming Database Connections", "direction": "input", "action": "allow", "ports": "3306/tcp", "from": "XX.XXX.XXX.XXX", "class": "custom", "type": "custom", "originalId"...
  3. L. Hagen

    Question How to overwrite existing nginxs configurations?

    Hi, I'm trying to setup my private docker registry with the public port 5000 on my server running Plesk. In the internet I found several tutorials. They all need to extend the nginx configuration line this: So far so good. I stepped now into the Additional nginx directives and tried to extend...
  4. J

    Issue Unable to Access Webmail through Plesk after service changed hands.

    Hello all, so I'm administering a server running Plesk Onyx (currently version 17.8.11) formally through Media Temple. Not too long ago though MT was phased out and integrated into the main GoDaddy system. Recently we've had trouble accessing webmail, the only error is: Login failed because...
  5. O

    Resolved Apache & nginx Settings

    Hello guys. I am trying to improve overall performance of my site which is: a 1-pager music site with few pop-ups and a very little text that changes very rarely. streams .mp3 audio files serves webp images (in "Additional nginx directives" we have placed a directives that convert any other...
  6. D

    Question How to deploy wasm app in Plesk

    Hi Friends, I have one server with Plesk using Obsidian version, I wrote a simple wasm app with Blazor, to test wasm development, as usual, everything working fine in my computer, but when I deploy the app to Plesk, I received following message: *** begin of message ***...
  7. M

    Resolved Need help with Domain/DNS/Cloudflare

    Hello there everybody ! First things first, im kind of new into this whole linux/server/dns/ip/configuration-thing so please be gentle lol I will try to explain my problem as detailed as i can and i hope to find some help from you guys over here. Ok so: - i have a VPS running Linux 22 with...
  8. L

    Issue External database access problem

    Hi, after updating Plesk to the latest version and updating MariaDB to version 10.5, I am no longer able to enable remote access to the Database from the plesk interface. Practically when I check the appropriate check, plesk confirms the correct saving but if I return to the settings, I find the...
  9. D

    Question After i upgrade my Plesk to Obsidian i lost all my domains configurations

    Goodmorning, after i upgrade my Plesk to Obsidian i lost all my domains configurations, my website run withouth a problem and file are stored correctly in vhost folder but in section "Websites & Domains" i can see only button to add new domain and my website configuration disappear. After...
  10. Blade777

    Issue Problems with Plesk and its configurations

    When working on the trial version of Plesk Onyx (Version 17.8.11 Update # 65), there were enough problems. When the * .example.com rule is registered on Azure DNS, the server responds to all subdomain queries (also direct to the IP address). How to make the server respond only to running...
  11. C

    Issue SSLCACertificateFile: file '/opt/psa/var/certificates/cert-k1Xu9H' does not exist or is empty

    Hello, I've got a Problem with my webserver-configuration. It's a german message shown in "Webserver Configurations Troubleshooter": Fehler: Aufgrund von Fehlern in den Konfigurations-Templates konnten keine neuen Konfigurationsdateien für den Apache Webserver erstellt werden: AH00526: Syntax...
  12. F

    Question Prevent spam send directly to the server IP / Postfix configuration

    Hello, we have some problems with spam, that is directly send to the server IP, bypassing the external mailfilter specified in the MX. Whats the best way to prevent this? There are some methods to prevent spam directly send to the server, like changing port 25 to an alternative port and then...
  13. N

    Question Error during Apache web server configuration creation

    When i try to rebuild the Apache web server configuration it fails with the following error: Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: httpd: Syntax error on line 1015 of /etc/httpd/conf/httpd.conf: Cannot load...
  14. G

    Resolved Configuration of mail missing

    Hi, I have a problem why I don't see mail configurations in my domain? The mail server is active! Thanks for your help Gherardo
  15. M

    Question Server configuration (mailname, hostname + spf records)

    Hello, I am confused if it is needed / better for preventing emails getting classified as spam to align the mail configuration / hostname of my server. The following headers are extracted from my gmail account and reflect an received email by mydomain.com: Delivered-To: [email protected]...
  16. Graphicom

    Resolved Why mail client configuration problem (domain name not working, IP is working !)

    Hello, I have many customers that have problems configuring their mail client account (thunderbird, outlook, android, iphone...). Sometimes, the best solution to make it work is to use the ip of the domain instead of the domain name. Why is it working with the ip and not with the domain name on...
  17. Mike23

    Issue New configuration files for the Apache web server were not created

    Hi, I created a new subdomain in Plesk (Onyx 17.5.3 #17) but get the following error : New configuration files for the Apache web server were not created due to the errors in configuration templates: Can not restart web server: . Detailed error descriptions were sent to you by email. Please...
  18. Oliver Marugg

    Question Watchdog to external M/MOnit

    Hi As a simple server monitoring system for *X several remote servers and VMs we use monit and its payable collector M/Monit, both work great. Plesk Onyx uses watchdog which is monit based. In /opt/psa/etc/modules/watchdog/monitrc every service and system is configured for watchdog as a local...
  19. S

    Resolved Installing and configuring Xdebug for Plesk Onyx

    Hi everybody I've installed xdebug extension to my Plesk (v17) and it went well (I can see that xdebug is correctly load through phpinfo() function and in PHP Setting, Xdebug's checkbox is checked). But to make it works and appears in the dashboard, I had to add the extension in my php.ini...
  20. O

    Question Plesk PHP Cache ?

    Hello Guys, i would like to ask how i can make my Webspaces on my plesk server faster ? I have change Memory Limit to 512 MB but it also a little bit slow i have hear that i can upgrade the PHP Cache ? Or how i can give the webspaces more cpu Power ? Thank You :)
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