• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

email

  1. F

    Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything

    Hi, I'm using SOGo webmail 5.11.2 in Plesk Obsidian 18.0.67 Update #3. For some reason when I send emails through the webmail interface or when I activate the autoresponder feature the system seemingly send emails without any kind of authorization. No spf, no dkim, no dmarc. Here is the...
  2. T

    Resolved Email not working, DNS related maybe?

    Hey all, New to Plesk - loving it so far. Having an issue with email I think - webmail isn't working, and from what I've read in the forums that's likely because of a DNS issue.. Which might make sense, on my domain space I have 2 a records for @ and www pointing to my server IP. Is there...
  3. Ekushey

    Issue Incoming email issue from Twitter and Instagram

    Facing an weird issue, emails from Twitter and Instagram aren't arriving, though emails from everywhere else are coming fine. There are multiple domains / accounts on the server, they are all having the same issue. Didn't find anything related on /var/log/maillog, unsure why this might be...
  4. P

    Question Limit the number of recipients for a single message on outgoing emails

    Hi, Is there a way to limit the number of recipients (To, CC and BCC) for a single message on outgoing emails with Plesk? I'm using Postfix and all emails are sent through an external email server via SMTP. Thanks for any help.
  5. R

    Issue Emails to aliases don't forward

    Emails which go to an alias of a web email address didn't get forwarded pretty the forwarding settings. How can this be resolved?
  6. mapodec

    Resolved Emails sent from Plesk accounts are not delivering only to Google Workspace

    Hello everyone! Well I have a problem and I don't know how to solve it. The domains I host in Plesk have email accounts. If they send a message, the recipient receives it without any problem. But if the recipient uses Google Workspace email, they don't get the message. And he doesn't receive...
  7. M

    Resolved Email encoding after upgrade to 18.0.65

    Hello, This morning we updated to version 18.0.65 and the emails sent with the phpMailer library have started to arrive with strange characters when everything worked correctly before. Here are some examples: Tel��fono Asunto: Informaci��n Pa��s
  8. I

    Issue Plesk email to gmail/outlook marked as spam.

    Hello,our plesk email service is configured without any issue,rdns,no ip blacklists.From the domain's ide dmarc,spf all configured as it should be.In the mail-tester we get a 10/10 score but still our emails are marked as "spam" in gmail(thats what we actually care)/outlook.Our test domain is...
  9. S

    Issue Outgoing emails get rejected - User not allowed to send Emails

    Hey Guys, first of all, I read really a lot of forum threads and I did not find anything that really relates exactly to my problem. I get the following Error Message in my Email Log Browser: 2024-08-13 10:50:47 info plesk-sendmail [4189] S4188: py-limit-out: stderr: REJECT 2024-08-13...
  10. C

    Resolved Why is one email of a domain not working, if others are?

    I'm hosted on Ionos with Plesk and my sites run as an external website. So this means my emails are on my Server of course. However, on Monday, I stopped receiving emails on one account but not the others of the same domain. I checked my DNS entries and I hadn't changed anything. I've now...
  11. C

    Question Analysing Sender IP in Mail Headers

    I'm looking to find out how to correctly analyse who is sending email spam using the Mail Headers. I get torn between blocking the correct IP that sends this stuff that's detected on my server, and/or adding the email address to the Spam Blacklist on the Server. I realise that Phishing is...
  12. D

    Question GoDaddy Plesk Question - Which topic does it belong

    I am hosting on GoDaddy and have the Plesk option. When I have questions, which topic do I put it under? I have specific questions around Node.JS, email form and server.js. I'll go into details once I learn where to pose the question. Plesk Obsidian for Linux Plesk Obsidian for Windows Plesk...
  13. J

    Question Please Help - Email server queries

    Hi there, I have just started working for a small company whose domain and emails are hosted by Plesk. I can see that everyone who accesses the email accounts does so by forwarding emails, rather than syncing them, which obviously isn't ideal. Most of them use Gmail, which currently won't...
  14. M

    Resolved Help request: SSL certificate seems to have trust issues. How to resolve?

    We have a new server on Plesk Obsidian 18. In this there is SSL it! Which we have used for a number of domains on the server . However one domain is showing persistent inconsistencies with the certificate and we are unable to resolve this. The website domain works fine, and presents no issues...
  15. X

    Question Does anyone know how to set up an STMP email relay on a debian servers?

    I am setting up an email service and need to set up an STMP relay. Does anyone know any good resources for setting it up securely?
  16. U

    Question How to configure postfix to pipe all incoming email to a script using Plesk?

    Basically, I'd like the same functionality as in the question below. I only run into the issue that whenever I add transport_maps = hash:/var/spool/postfix/plesk/transport, hash:/etc/postfix/transport to the main.cf file, indeed the script gets executed, but the email will no longer be stored...
  17. myra_john

    Issue Issues with Email Deliverability on Plesk Server

    Hi everyone, I'm facing a frustrating issue with email deliverability on my Plesk server and could really use some help. Emails sent from my domains are either ending up in recipients' spam folders or not being delivered at all. Here are the specifics of my setup: Plesk Obsidian 18.0.42 on...
  18. J

    Question Disable email account size for all clients

    Good morning, afternoon, or whichever applies :) I have Plesk servers with many subscriptions and clients. I want clients to be unable to modify the size of email accounts for their domains. Let me explain in parts: Subscriptions have a predefined size of, let's say, 1GB. A client purchases an...
  19. CobraArbok

    Question How can I access the mailbox with the IP Address?

    On Plesk there is a domain on which a mailbox is configured and used for over a year both as Webmail and with Thunderbird. The domain has been transferred elsewhere and now I have to transfer the contents of the mailbox too. The Plesk server is always accessible, but obviously the mailbox is no...
  20. A

    Question Disable local mail delivery

    Hi all, I have an issue that i can not find a correct answer to for a while now. Office 365 makes it very difficult to use regular smtp so that a webshop on Plesk can send E-mails from an Office 365 account. Since our customers would like to continue using Office 365 we have setup the...
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