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email

  1. M

    Resolved Email encoding after upgrade to 18.0.65

    Hello, This morning we updated to version 18.0.65 and the emails sent with the phpMailer library have started to arrive with strange characters when everything worked correctly before. Here are some examples: Tel��fono Asunto: Informaci��n Pa��s
  2. I

    Issue Plesk email to gmail/outlook marked as spam.

    Hello,our plesk email service is configured without any issue,rdns,no ip blacklists.From the domain's ide dmarc,spf all configured as it should be.In the mail-tester we get a 10/10 score but still our emails are marked as "spam" in gmail(thats what we actually care)/outlook.Our test domain is...
  3. S

    Issue Outgoing emails get rejected - User not allowed to send Emails

    Hey Guys, first of all, I read really a lot of forum threads and I did not find anything that really relates exactly to my problem. I get the following Error Message in my Email Log Browser: 2024-08-13 10:50:47 info plesk-sendmail [4189] S4188: py-limit-out: stderr: REJECT 2024-08-13...
  4. C

    Resolved Why is one email of a domain not working, if others are?

    I'm hosted on Ionos with Plesk and my sites run as an external website. So this means my emails are on my Server of course. However, on Monday, I stopped receiving emails on one account but not the others of the same domain. I checked my DNS entries and I hadn't changed anything. I've now...
  5. C

    Question Analysing Sender IP in Mail Headers

    I'm looking to find out how to correctly analyse who is sending email spam using the Mail Headers. I get torn between blocking the correct IP that sends this stuff that's detected on my server, and/or adding the email address to the Spam Blacklist on the Server. I realise that Phishing is...
  6. D

    Question GoDaddy Plesk Question - Which topic does it belong

    I am hosting on GoDaddy and have the Plesk option. When I have questions, which topic do I put it under? I have specific questions around Node.JS, email form and server.js. I'll go into details once I learn where to pose the question. Plesk Obsidian for Linux Plesk Obsidian for Windows Plesk...
  7. J

    Question Please Help - Email server queries

    Hi there, I have just started working for a small company whose domain and emails are hosted by Plesk. I can see that everyone who accesses the email accounts does so by forwarding emails, rather than syncing them, which obviously isn't ideal. Most of them use Gmail, which currently won't...
  8. M

    Resolved Help request: SSL certificate seems to have trust issues. How to resolve?

    We have a new server on Plesk Obsidian 18. In this there is SSL it! Which we have used for a number of domains on the server . However one domain is showing persistent inconsistencies with the certificate and we are unable to resolve this. The website domain works fine, and presents no issues...
  9. X

    Question Does anyone know how to set up an STMP email relay on a debian servers?

    I am setting up an email service and need to set up an STMP relay. Does anyone know any good resources for setting it up securely?
  10. U

    Question How to configure postfix to pipe all incoming email to a script using Plesk?

    Basically, I'd like the same functionality as in the question below. I only run into the issue that whenever I add transport_maps = hash:/var/spool/postfix/plesk/transport, hash:/etc/postfix/transport to the main.cf file, indeed the script gets executed, but the email will no longer be stored...
  11. myra_john

    Issue Issues with Email Deliverability on Plesk Server

    Hi everyone, I'm facing a frustrating issue with email deliverability on my Plesk server and could really use some help. Emails sent from my domains are either ending up in recipients' spam folders or not being delivered at all. Here are the specifics of my setup: Plesk Obsidian 18.0.42 on...
  12. J

    Question Disable email account size for all clients

    Good morning, afternoon, or whichever applies :) I have Plesk servers with many subscriptions and clients. I want clients to be unable to modify the size of email accounts for their domains. Let me explain in parts: Subscriptions have a predefined size of, let's say, 1GB. A client purchases an...
  13. CobraArbok

    Question How can I access the mailbox with the IP Address?

    On Plesk there is a domain on which a mailbox is configured and used for over a year both as Webmail and with Thunderbird. The domain has been transferred elsewhere and now I have to transfer the contents of the mailbox too. The Plesk server is always accessible, but obviously the mailbox is no...
  14. A

    Question Disable local mail delivery

    Hi all, I have an issue that i can not find a correct answer to for a while now. Office 365 makes it very difficult to use regular smtp so that a webshop on Plesk can send E-mails from an Office 365 account. Since our customers would like to continue using Office 365 we have setup the...
  15. jlocana

    Question Automatic email notification from server to customer

    Hello Everyone: My Plesk server has a subdomain as the main domain in the server configuration. Question, do I need to create an email for my server domain to send push notifications to customers? The notification are the ones that the server by default send to customers. This is a translator...
  16. P

    Resolved Can't receive email - DNS Error

    I don't receive any mail in roundcube. Sending email does not cause any problems, but receiving does. I created the email address [email protected]. If I send an email with this email address to, say, [email protected], [email protected] will receive it in his mail box. I don't receive an email when...
  17. S

    Issue Email deliverability issues

    I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...
  18. A

    Question Receiving my Forms email from 238237654.t-sender-sib instead of via sendinblue?

    Hi, We are a [redacted branch, location, as it seems to be a SEO post here], Australia, from last night all the form entries we are receiving in our email is from "238237654.t-sender-sib" instead of "via sendinblue". Screenshots: Today: Screenshot-2024-02-02-141243 hosted at ImgBB Yesterday...
  19. P

    Resolved Password reset request was denied

    Hello everyone! I'm experiencing a recurring issue with Plesk when trying to send password reset emails to my users. Every time I attempt this, I encounter the following error message, and I'm puzzled about its cause: Password reset request for email ‘john.doe@example.’com (user ‘john.doe’)...
  20. propz

    Resolved Email Domain Blacklisting not working 100%

    Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...
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