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email

  1. M

    Issue Postfix - warning: connect to transport private/plesk-domain.org.uk-123.145.167.189-: Connection refused

    We have the following mail log details: /var/log/mail.log Note: 123.145.167.189 is the server IP. The core detail here is: BUT: Other domains on the server are sending and receiving OK. This domain (multiple addresses on this domain) has an issue. Due to this I am wary of doing the Plesk...
  2. Sebahat.hadzhi

    Input Partner Only Mail Survey

    We’re reaching out to our partners to better understand how you position our mail offerings, what’s working well, and where the challenges lie. What features matter most to your customers? What are your biggest wins—and your biggest hurdles—when it comes to mail? We’re also exploring...
  3. Sebahat.hadzhi

    Input End User Mail Survey

    We Want to Hear From You! Help us make your mail experience even better. Take a few minutes to share how you use our mail services—what you love, what could be better, and everything in between. Your feedback helps us improve and tailor our services to your needs. Tell us about your email...
  4. M

    Question How to forward all emails from one domain to another

    How do we achieve the below in Plesk? Both domains are controlled by the same account, one is a placeholder domain, but emails can be sent to either and be forwarded to the mailboxes on domain-two.co.uk How can this be done in Plesk?
  5. M

    Issue Email - How to distinguish password authentication method or connection security to connect to email?

    We have a client who can not connect to their Plesk server email address from their iphone, but they can connect from their PC. The Plesk email settings give me NO INFORMATION about password attributes or encryption, for example what is the connection security ? For example what is the...
  6. F

    Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything

    Hi, I'm using SOGo webmail 5.11.2 in Plesk Obsidian 18.0.67 Update #3. For some reason when I send emails through the webmail interface or when I activate the autoresponder feature the system seemingly send emails without any kind of authorization. No spf, no dkim, no dmarc. Here is the...
  7. T

    Resolved Email not working, DNS related maybe?

    Hey all, New to Plesk - loving it so far. Having an issue with email I think - webmail isn't working, and from what I've read in the forums that's likely because of a DNS issue.. Which might make sense, on my domain space I have 2 a records for @ and www pointing to my server IP. Is there...
  8. Ekushey

    Issue Incoming email issue from Twitter and Instagram

    Facing an weird issue, emails from Twitter and Instagram aren't arriving, though emails from everywhere else are coming fine. There are multiple domains / accounts on the server, they are all having the same issue. Didn't find anything related on /var/log/maillog, unsure why this might be...
  9. P

    Question Limit the number of recipients for a single message on outgoing emails

    Hi, Is there a way to limit the number of recipients (To, CC and BCC) for a single message on outgoing emails with Plesk? I'm using Postfix and all emails are sent through an external email server via SMTP. Thanks for any help.
  10. R

    Issue Emails to aliases don't forward

    Emails which go to an alias of a web email address didn't get forwarded pretty the forwarding settings. How can this be resolved?
  11. mapodec

    Resolved Emails sent from Plesk accounts are not delivering only to Google Workspace

    Hello everyone! Well I have a problem and I don't know how to solve it. The domains I host in Plesk have email accounts. If they send a message, the recipient receives it without any problem. But if the recipient uses Google Workspace email, they don't get the message. And he doesn't receive...
  12. M

    Resolved Email encoding after upgrade to 18.0.65

    Hello, This morning we updated to version 18.0.65 and the emails sent with the phpMailer library have started to arrive with strange characters when everything worked correctly before. Here are some examples: Tel��fono Asunto: Informaci��n Pa��s
  13. I

    Issue Plesk email to gmail/outlook marked as spam.

    Hello,our plesk email service is configured without any issue,rdns,no ip blacklists.From the domain's ide dmarc,spf all configured as it should be.In the mail-tester we get a 10/10 score but still our emails are marked as "spam" in gmail(thats what we actually care)/outlook.Our test domain is...
  14. S

    Issue Outgoing emails get rejected - User not allowed to send Emails

    Hey Guys, first of all, I read really a lot of forum threads and I did not find anything that really relates exactly to my problem. I get the following Error Message in my Email Log Browser: 2024-08-13 10:50:47 info plesk-sendmail [4189] S4188: py-limit-out: stderr: REJECT 2024-08-13...
  15. C

    Resolved Why is one email of a domain not working, if others are?

    I'm hosted on Ionos with Plesk and my sites run as an external website. So this means my emails are on my Server of course. However, on Monday, I stopped receiving emails on one account but not the others of the same domain. I checked my DNS entries and I hadn't changed anything. I've now...
  16. C

    Question Analysing Sender IP in Mail Headers

    I'm looking to find out how to correctly analyse who is sending email spam using the Mail Headers. I get torn between blocking the correct IP that sends this stuff that's detected on my server, and/or adding the email address to the Spam Blacklist on the Server. I realise that Phishing is...
  17. D

    Question GoDaddy Plesk Question - Which topic does it belong

    I am hosting on GoDaddy and have the Plesk option. When I have questions, which topic do I put it under? I have specific questions around Node.JS, email form and server.js. I'll go into details once I learn where to pose the question. Plesk Obsidian for Linux Plesk Obsidian for Windows Plesk...
  18. J

    Question Please Help - Email server queries

    Hi there, I have just started working for a small company whose domain and emails are hosted by Plesk. I can see that everyone who accesses the email accounts does so by forwarding emails, rather than syncing them, which obviously isn't ideal. Most of them use Gmail, which currently won't...
  19. M

    Resolved Help request: SSL certificate seems to have trust issues. How to resolve?

    We have a new server on Plesk Obsidian 18. In this there is SSL it! Which we have used for a number of domains on the server . However one domain is showing persistent inconsistencies with the certificate and we are unable to resolve this. The website domain works fine, and presents no issues...
  20. X

    Question Does anyone know how to set up an STMP email relay on a debian servers?

    I am setting up an email service and need to set up an STMP relay. Does anyone know any good resources for setting it up securely?
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