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  1. A

    Issue Plesk not send email

    good afternoon, although everything is active on the plesk side and the smtp 25 door side, plesk does not send notification emails for password reset of registered users or any other automated emails from plesk what could I do? - - - - - Buon pomeriggio, nonostante sia tutto attivo lato...
  2. Rendor9

    Issue qmail problem: Error during 'spam' handler - Error during 'dd52-domainkeys' handler

    Hi! I have the following problem, I am receiving failure notices, 1 per minute and a client reports that his email account is not working. The others email accounts work fine, it's just one particular email ([email protected]). When entering webmail, the last emails are not seen. Its an...
  3. Netgen

    Issue Email send problem

    I have one client who try to send email and get that error <***@gmail.com>: host gmail-smtp-in.l.google.com[***.217.***.27] said: 550-5.7.1 [5.1**.17.*** 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to...
  4. M

    Resolved Having Issues with DNS and Roundcube

    Hello I've searched the forum for an answer but nothing is working so far. Basically, my domain is hosted with one company and the server is with another domain.com - works fine webmail.domain.com - doesn't load - I can't even get to the Roundcube Login page I'm assuming a DNS error - I've...
  5. N

    Issue my domain got blocked from yahoo gmail and ...

    Hi please I'm newbie to plesk and the DNS records configurations and I want to fix my issues this my test on mail-tester https://www.mail-tester.com/test-l8hbslkgt and I'm still having issue like : This is the mail system at host server.expressshop.tn. I'm sorry to have to inform you that...
  6. Alaa Mansour

    Issue one of clients keep receiving email from psaadm@myserver, how to stop it? let's encrypt

    Hello, So as the subject, I have the issue that one of my client keep receiving everyday an email from plesk (Could not issue/renew Let`s Encrypt certificates) I have changed the email address to mine, and the certificare is issued. I guess that it was a problem before I migrate the server to a...
  7. S

    Issue Plesk Emails not working

    Hi..we have Linux server at strato.de (Plesk Obsidian), we bought a domain etilog-manufacturing.com at strato.de too. I changed A record in strato domain settings and I put there an IP address to connect it with Plesk. In plesk I created a domain a domain is now connected and everything is...
  8. M

    Question How to make copy of emails send over SMTP to the IMAP Sent folder

    I have a WordPress e-shop sending orders over SMTP on my Plesk server. Everything works fine, but I would like to keep those copies in the send IMAP folder. Now they are successful sent, but not saved. Can anybody advise on Plesk or Dovecot settings to get this working? Thank you.
  9. I

    Email Problem

    I have successfully installed a Plesk on the digital ocean server, I am running a WordPress site buywindows10.org, I am facing a problem in sending emails, WordPress not sending any emails also I have created webmail over the Plesk [email protected]. The email [email protected] can...
  10. R

    Question Server down, emails in queue or undeliverable?

    Hello Community, If my server running Plesk goes down and I have to restart it, will my emails that came during this downtime be saved in the queue so that they show up again when I turn it on or will they be lost? And what would happen if I completely reinstall the server?
  11. B

    Issue Amavis Error on sending emails

    Hello, So, I installed Plesk Email Security Extension, and I have everything working correctly on Inbound messages. But, when I try to send an email (with and without files), it gets all deferred on Postfix status. Even waiting one hour to try to deliver the message, it's just on a "hold"...
  12. D

    Issue Unable to activate email forwarding in panel after logging in with email address

    Hello Forum members, i found a somewhat strange behavior on one of my servers running Obsidian 18.0.37u2: when logged in as Administator I can set up an email forwarder (to an external address) for my customers, but when they log into the panel by themselves with their email-address, they...
  13. D

    Issue Server-wide email blacklist not working correctly

    I've added several entries to Tools & Settings -> Mail Server Settings -> Black list, but I am still receiving mail from some of these domains. I know that mail "from" header can be spoofed but my understanding was that this black list tool did not care about authenticity and should block mail...
  14. Y

    Question Report email sent/received

    Hey all I cant find anywhere this information, i need to know how many emails are sent/received daily/monthly from my server. All google search points to this link: Statistics and Reports Plesk Onyx Version 17.8.11 Update #53 Any ideas?
  15. I

    Issue Problem with sending emails (not matching your DNS configuration)

    I have a problem with sending emails from my VPS server to many servers (Gmail accepts emails). I will be grateful for any advice. It's a new Debian 10.9 installation with Plesk Obsidian 18.0.34 Update 2. All emails settings are set by default. Plesk manages DNS records for my website. DKIM...
  16. I

    Question Plesk email users shown in users tab

    Hi, am new to plesk and is deployed on a cloud vps. My concern is if I add an email, that email is shown in users tab as well. It is really a mess. Anyway to keep email accounts in just only emails tab and plesk users(webmasters, admins) to be listed under users tab?
  17. bradz

    Issue Mail Certificates & iPhone

    Hi My servers are running CentOS Linux 7.9.2009 (Core) Plesk Obsidian Version 18.0.32 This has been an ongoing issue for me. I have spent a lot of time on the phone with Apple support trying to convince them to add button to accept cert when it happens or like the android, an accept all certs...
  18. B

    Issue Change Email Routing settings

    Hosting 1 domain on plesk and the email on another server. The email was set-up and is working as it should. On Plesk the email is dropping to the localhost - which has no email. I know in cPanel there is an option to change the email routing, is there a method in plesk for this to work.
  19. H

    Question Can not download my email on email client

    Hi, Since a few days, I can not download and read my email on my email client on my PC and mobile, it's take a long time to try to download and then nothing. I checked a little on the forum and found on issue, but it's not the router or firewall , because on my mobile it's connect on 4G and my...
  20. H

    Question Disable email auto-reply on redirects

    We have some generic email addresses like contact@ or info@ which are redirected to multiple user email addresses. One user activated the auto-reply feature on his email. If someone sends an email to a generic email address, which is redirected to the user with activated auto-reply, then the...
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