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email

  1. J

    Question Please Help - Email server queries

    Hi there, I have just started working for a small company whose domain and emails are hosted by Plesk. I can see that everyone who accesses the email accounts does so by forwarding emails, rather than syncing them, which obviously isn't ideal. Most of them use Gmail, which currently won't...
  2. M

    Resolved Help request: SSL certificate seems to have trust issues. How to resolve?

    We have a new server on Plesk Obsidian 18. In this there is SSL it! Which we have used for a number of domains on the server . However one domain is showing persistent inconsistencies with the certificate and we are unable to resolve this. The website domain works fine, and presents no issues...
  3. X

    Question Does anyone know how to set up an STMP email relay on a debian servers?

    I am setting up an email service and need to set up an STMP relay. Does anyone know any good resources for setting it up securely?
  4. U

    Question How to configure postfix to pipe all incoming email to a script using Plesk?

    Basically, I'd like the same functionality as in the question below. I only run into the issue that whenever I add transport_maps = hash:/var/spool/postfix/plesk/transport, hash:/etc/postfix/transport to the main.cf file, indeed the script gets executed, but the email will no longer be stored...
  5. myra_john

    Issue Issues with Email Deliverability on Plesk Server

    Hi everyone, I'm facing a frustrating issue with email deliverability on my Plesk server and could really use some help. Emails sent from my domains are either ending up in recipients' spam folders or not being delivered at all. Here are the specifics of my setup: Plesk Obsidian 18.0.42 on...
  6. J

    Question Disable email account size for all clients

    Good morning, afternoon, or whichever applies :) I have Plesk servers with many subscriptions and clients. I want clients to be unable to modify the size of email accounts for their domains. Let me explain in parts: Subscriptions have a predefined size of, let's say, 1GB. A client purchases an...
  7. CobraArbok

    Question How can I access the mailbox with the IP Address?

    On Plesk there is a domain on which a mailbox is configured and used for over a year both as Webmail and with Thunderbird. The domain has been transferred elsewhere and now I have to transfer the contents of the mailbox too. The Plesk server is always accessible, but obviously the mailbox is no...
  8. A

    Question Disable local mail delivery

    Hi all, I have an issue that i can not find a correct answer to for a while now. Office 365 makes it very difficult to use regular smtp so that a webshop on Plesk can send E-mails from an Office 365 account. Since our customers would like to continue using Office 365 we have setup the...
  9. jlocana

    Question Automatic email notification from server to customer

    Hello Everyone: My Plesk server has a subdomain as the main domain in the server configuration. Question, do I need to create an email for my server domain to send push notifications to customers? The notification are the ones that the server by default send to customers. This is a translator...
  10. P

    Resolved Can't receive email - DNS Error

    I don't receive any mail in roundcube. Sending email does not cause any problems, but receiving does. I created the email address [email protected]. If I send an email with this email address to, say, [email protected], [email protected] will receive it in his mail box. I don't receive an email when...
  11. S

    Issue Email deliverability issues

    I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...
  12. A

    Question Receiving my Forms email from 238237654.t-sender-sib instead of via sendinblue?

    Hi, We are a [redacted branch, location, as it seems to be a SEO post here], Australia, from last night all the form entries we are receiving in our email is from "238237654.t-sender-sib" instead of "via sendinblue". Screenshots: Today: Screenshot-2024-02-02-141243 hosted at ImgBB Yesterday...
  13. P

    Resolved Password reset request was denied

    Hello everyone! I'm experiencing a recurring issue with Plesk when trying to send password reset emails to my users. Every time I attempt this, I encounter the following error message, and I'm puzzled about its cause: Password reset request for email ‘john.doe@example.’com (user ‘john.doe’)...
  14. propz

    Resolved Email Domain Blacklisting not working 100%

    Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...
  15. E

    Question Most email features missing when in Domain screen

    Struggling to set up a new account on Ionos; at the moment particularly having difficulty with email. Their documentation gives instructuctions that don't correspond to what I can see in the UI. Partly I think this is due to them being for an older version of Obsidian, but partly I think it MUST...
  16. A

    Issue rdns

    Hey there, My customer hotel-haus-krone.de receives email errors from certain mail systems saying that the rdns record is not set or invalid. Mails from all domains are sent via the server's hostname alexanders-web-services.de. All domains' mx are looking like mail.<customerDomain>.<tld> I...
  17. A

    Resolved Unwanted redirects to gmail, when receiving emails

    Hello I have a problem with two email accounts created in my Plesk, in different domains When anybody from outside writes to one of the addresses, the email is delivered successfully But, the sender immediately receives a return email from our server with the next error .... The owners of...
  18. D

    Resolved Not seeing new received emails

    Hello, I have a very strange problem with my email. A week ago i changed my VPS server so I had to reinstall plesk etc. Everything was working fine untill last friday. On my laptop when I open webmail or outlook I am not seeing any new emails. I know that I am receiving emails but somehow they...
  19. T

    Issue SMTPD No Auth from IP Issue

    Hi Everyone, I have been attempting to setup split delivery from Google Workspace, and while it worked just fine the first day of configuration, I now get a persistent 554 5.7.1 Access Denied Error. I have been racking my brain the last week trying to figure this out and alas, i've just about...
  20. jproactive

    Question Setting up a forwarding-only email address - why does it need a password?

    I would like to set up a mail address that is only for forwarding and does not have mailboxes (inbox, sent, etc). At https:/..../smb/email-address/create/domainId/1# I can see how to switch off the mailboxes and switch on forwarding, but it's still insisting on a password - this does not make...
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