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email

  1. E

    Question Most email features missing when in Domain screen

    Struggling to set up a new account on Ionos; at the moment particularly having difficulty with email. Their documentation gives instructuctions that don't correspond to what I can see in the UI. Partly I think this is due to them being for an older version of Obsidian, but partly I think it MUST...
  2. A

    Issue rdns

    Hey there, My customer hotel-haus-krone.de receives email errors from certain mail systems saying that the rdns record is not set or invalid. Mails from all domains are sent via the server's hostname alexanders-web-services.de. All domains' mx are looking like mail.<customerDomain>.<tld> I...
  3. A

    Resolved Unwanted redirects to gmail, when receiving emails

    Hello I have a problem with two email accounts created in my Plesk, in different domains When anybody from outside writes to one of the addresses, the email is delivered successfully But, the sender immediately receives a return email from our server with the next error .... The owners of...
  4. D

    Resolved Not seeing new received emails

    Hello, I have a very strange problem with my email. A week ago i changed my VPS server so I had to reinstall plesk etc. Everything was working fine untill last friday. On my laptop when I open webmail or outlook I am not seeing any new emails. I know that I am receiving emails but somehow they...
  5. T

    Issue SMTPD No Auth from IP Issue

    Hi Everyone, I have been attempting to setup split delivery from Google Workspace, and while it worked just fine the first day of configuration, I now get a persistent 554 5.7.1 Access Denied Error. I have been racking my brain the last week trying to figure this out and alas, i've just about...
  6. jproactive

    Question Setting up a forwarding-only email address - why does it need a password?

    I would like to set up a mail address that is only for forwarding and does not have mailboxes (inbox, sent, etc). At https:/..../smb/email-address/create/domainId/1# I can see how to switch off the mailboxes and switch on forwarding, but it's still insisting on a password - this does not make...
  7. J

    Issue Unable to send Mail

    Hi Everyone! New VPS, we got Plesk up and running, only problem is when we are sending emails, we get: CC35717E570: to=<[email protected]>, relay=none, delay=2530, delays=2439/0.01/91/0, dsn=4.4.1, status=deferred (connect to alt2.gmail-smtp-in.l.google.com[142.251.9.26]:25: Connection timed...
  8. A

    Issue E-mails not going off i.e. Activation, Reset Password, Contact Forms, etc.

    Good day I require your kind help. I am not a computer anything. However, I have started reading code since the end of March 2023 and have subsequently built a website. Everything works, was built and tested on localhost XAMPP. The problem I am experiencing is to do with my emails. So on...
  9. A

    Issue Email not working

    Good morning, I have a VPS with Plesk, I needed help configuring the emails, I can send but I don't receive. Can you help?
  10. N

    Issue Issues with External SMTP

    Hello, we are attempting to send all plesk and system emails through sendgrid using the external smtp option in plesk, however there is a couple issues 1 the to address is not being set 2. I cannot set the from address, with recent changes to gmail and outlook, i need to set the from to an...
  11. W

    Issue Unable to receive emails: 550 5.1.1 Recipient not found

    I can send emails to anybody but can only receive emails from server emails. Any outside emails would bounce back with "550 5.1.1 Recipient not found". I have this exact issue but the fix didn't work...
  12. B

    Question How to publish a DNS record (A type) for the hostname?

    I have a VPS with Plesk 18 on it. My e-mails have been flagged as spam by some recipients. Did some testing with mail-tester.com and the problem is the following: "We didn't find a server (A Record) behind your hostname myserver.0001." Can anybody help me out on what I should do to resolve...
  13. LordLiverpool

    Question Instructions for setting up email on an AWS Lightsail server running Plesk for WordPress

    Hello Plesk Are there any instructions on how to setup email on an AWS Lightsail Instance running Plesk. I'm using the Plesk server to host a WordPress website. The Wordpress website is not sending any transaction emails e.g. User Registration, Password Reset, Contact Forms etc. Do I need to...
  14. A

    Issue Plesk Postfix resolving external address as local

    Hi to all, I have a problem with postfix on plesk, Im trying to send a email to [email protected] from [email protected] and when I check the logs I can see that is trying to resolv as a local address. I paste the log (I reemplace the real hosted address to local.com and external as...
  15. A

    Resolved Need help with email relay not being used

    Hi! we use multiple Linux servers with the same hoster and Plesk Obsidian. On one of the servers, email sending does not work. I suspect this line in the logfiles points at the problem Dec 9 23:12:38 xxx postfix-local[102419]: xxx from=<[email protected]>, to=<[email protected]>...
  16. P

    Issue Emails are not delivered nor received

    Hello, I have Plesk Obsidian 18.0.47 with Ubuntu 20.04 and I'm having huge problems with emails. I don't really know where to start as I'm quite new to server configurations. When I try to send an email (either with Roundcube or from a script), the email is sent but never received by the...
  17. D

    Question email icon

    how to have that small icon in mailboxes When i send mail to some people that people to see that small icon because is more proffesional.
  18. Novadiei

    Question did not encrypt this message - gmail

    Hi, I have a host with Plesk installed, that for some reason is not signing outgoing email? I went through the suggested tutorial of...
  19. M

    Issue Plesk Postfix sends error to wrong recipient

    Scenario (happened): - You add another domain - You add mail forwarding to the other domain - You delete the other domain Now Postfix tries on every incoming mail to forward it to the no-longer-existing domain. Finally it gives up and sends an error message to the Email sender. This is really...
  20. meymigrou

    Issue I can login to Email Clients using IMAP but emails won't get displayed

    Hello everyone! I have a dedicated server with 30 websites. All domains are working fine, except the one domain name which is unable to login to email clients. The website is running under CloudFlare, but checking again the DNS, all look good. The problem: I can login fine with all the...
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