• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

let encrypt

  1. D

    Question no TXT challenge proposed in Let's encrypt

    Hello, I trying to issue a new certificate for a website i migrated in plesk. The DNS are external and i currently not updated the A record. To prevent certificate errors to visitors, i woul'd like to issue a let's encrypt certificate before changing the "A" DNS record to the new webserver IP...
  2. D

    Resolved 415 Unsupported Media Type

    For a few days now, when I try to install LetsEncrypt certificates, I get the error 415 Unsupported Media Type only in that call. I have tried other calls and they don't give an error. It only gives it in that one. I use C# to make the calls. I attach the code private void InitializeClient()...
  3. V

    Issue Let's Encrypt wildcard certificate renewal : some subdomains are not secured

    Hi, On my server containing 2 domains and their subdomains, I recently processed to the periodic renewal of the Let's Encrypt wildcard certificates (at 2 different dates, successively), as I have been doing so every 3 months during the last 2 years, but this time I encounter the following...
  4. R

    Resolved can't get Let's Encrypt because IPv6

    As I would like to get Let's Encrypt but got this error messege The DNS zone contains an AAAA record, but the domain is not assigned an IPv6 address in Plesk. To resolve the issue, either assign an IPv6 address to ("Websites & Domains" > "Web Hosting Access") or remove the AAAA record from the...
  5. R

    Resolved Assign IPv6 address to Plesk

    As I would like to get Let's Encrypts for my domain but I got this error message Could not issue an SSL/TLS certificate for roomview.la Details Could not issue a Let's Encrypt SSL/TLS certificate for roomview.la. The roomview.la DNS zone contains an AAAA record, but the domain is not assigned...
  6. H

    Resolved Wildcard SSL Certificate Auto Renewals not Working for Let's Encrypt with External DNS

    Good morning all, I've recently purchased a server from 1&1 with Plesk installed on it. It's mostly self-explanatory however I've hit a bit of a wall with a certain issue surrounding SSL certificates. On a separate server I have using cPanel my SSLs are using Let's Encrypt and are renewed...
  7. A

    Issue Cannot Issue Let's Encrypt Wildcard

    I am having trouble issuing Wildcard SSL via Let's Encrypt. Could not issue an SSL/TLS certificate for agents.eifl-loans.com Details Could not issue a Let's Encrypt SSL/TLS certificate for agents.eifl-loans.com. Authorization for the domain failed. Details Invalid response from...
  8. T

    Issue Webmail Certificate unassigns automatically

    Hello, I'm experiencing a bug where the lets encrypt certificate can be assigned to webmail or as placeholder but then unassigns itself after about an hour. If I create a new certificate or go to Mail settings > Webmail certificate and assign it again it works again for an hour. Any ideas how to...
  9. tvthiel

    Resolved Installed Let's Encrypt cert for plesk but https not working

    Hi, I have a server running Plesk on: h2837524.stratoserver.net and I installed a Let's Encrypt certificate for it. In the SSL/TLS Certificates management page I can see the certificate is in use for securing both Plesk and mail. But when I open Plesk in Google Chrome it tells me that the site...
  10. E

    Issue Let's Entrypt certificate doesn't renew automatically

    Hallo, Plesk is lying to me :\ Here in the screenshot you can see how Plesk says "Valid till the 3rd of May 2022, It will renewed automatically" But today is the 3rd of may and the certificates of my website are not valid :\ I've to issue them manually.. how to prevent this?
  11. S

    Resolved Could not issue an let's encrypt SSL/TLS certificate

    Could not issue an SSL/TLS certificate for carle.co.in Details Could not issue a Let's Encrypt SSL/TLS certificate for carle.co.in. Failed to connect to the Let's Encrypt server https://acme-v02.api.letsencrypt.org. Please try again later or report the issue to support. Details Could not...
  12. A

    Issue Auto-renew of Let's Encrypt SSL fails - Windows Server - Plesk Obsidian

    Hi, I am having issues with Let's Encrypt Extension in Plesk. Currently I have many domains & subdomains on my server that are secured with Let's Encrypt SSL. In all of these the "Keep websites secured" switch is ON and the options "Include the 'www' subdomain", "Secure webmail", "Secure...
  13. A

    Question Plesk Let’s Encrypt Certificate error on the Web server.

    Hi, We are trying to install Let’s Encrypt Certificate on a sub domain in our Web server. Let’s encrypt certificate is already installed on 2 sub domains hosted on that server. Now while installing Let’s Encrypt on the third domain we are getting the attached error. [ image attached]. What we...
  14. Y

    Issue Plesk default page not accessible error 404 through http

    My servers default Plesk page are not accessible from http, only https. That issues make the Let's Encrypt renew validation for the .well-known/acme-challenge/ impossible for the server. I don't really matter about the http, if I can valide through https. I'm using Obsidian 18.31 and my main...
  15. elaa

    Resolved some of my sites are shown not secure

    hi I have 2 sites with the certificate installed using let's encrypt but some of my clients are telling me that they got the not secure sign also McAfee are shown that they are risky but my browser is not shown any sign why is that and how can I fix it
  16. skellenb

    Resolved Empty EMail notifications

    After upgrade to Plesk Obsidian, the Email notifications look pretty nice, but are absolutely useless, because there is no content of what has been done (or could not be done) All i get is Header(with Plesk Logo) and Footer with Social Icons but no Content. How can this be fixed?
  17. S

    Issue Let's Encrypt CSR keeps failing / cache issue

    Hi, One one of our domains I wanted to secure 60 domain aliases using the Plesk extension. However I forgot to uncheck the 'also secure www-' option. Thus resulting in a CSR containing 120 items instead of 60. This was rejected by Let's Encrypt as can be expected. The problem is now that even...
  18. B

    Resolved Let's Encrypt with shared ip address

    Looking at the Plesk documentation. It states that a dedicated IP address is not needed for every website that uses a Let's Ecrypt SSL. (SSL and Shared IP Addresses) I am running on Ubuntu 18.04. I assume there is no issue with this version. The issue I am having, is once the SSL is assigned...
  19. Quotes

    Issue Cancel Reprocessing of Lets Encrypt

    There was an error during addition of a new domain because python was unavailable. Plesk attempted to reprocess the subscription and as a result has also reprocessed Lets Encrypt so many times that I now get a warning with "urn:acme:error:rateLimited" saying I have reached the maximum number of...
  20. S

    Resolved LetsEncrypt tries to renew webmail even if not selected

    I'm getting email notifications from the Let's Encrypt extension because certain domains could not be secured with LE certificates: Could not issue/renew Let's Encrypt certificates Could not secure domains of MyName Here (login admin) with Let's Encrypt certificates. Please log in to Plesk and...
Back
Top