• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

permission denied

  1. V

    Issue Backup Manager Error

    Hello, I'm getting this errors for every subscription/domain after a backup was initiated: What I actually have done: Unable to start the migration: Permission denied (password) or id_rsa.203.0.113.2 not accessible - Support Cases from Plesk Knowledge Base
  2. Sysop

    Forwarded to devs [Docker] Error: Permission denied

    I'm running a newly provisioned server with AlmaLinux 9.3 installed the Plesk Docker Extension, although attempting to open it I get a permission denied error: I've done: plesk repair installation -y -v plesk repair all -y -v There were no errors, so I'm at a loss and what to do to get it...
  3. B

    Resolved Write permissions and remote DB

    Hello colleagues, I have several problems, I will try to be brief and get to the point. PROBLEM 1: In Plesk whenever I develop any application that has the ability to create folders, although in the creation with PHP I give permissions never let me create folders unless through FTP I put...
  4. cosa-nostra.meher@liv

    Issue Database server ( Looks like there's nothing here! ) Error

    Hello, I'm having a blank page in the Database Server section it says (Looks like there s nothing here!) I deleted Plesk en reinstalled it several times but the problem persists ps: a week ago the page displayed a setup list of the MariaDB Server. when I run #plesk repair DB. it shows...
  5. G

    Issue Plesk and active directory

    I am writing to tell my experience with Plesk and Active directory, I do not advise anyone to install active directory before or after installing Plesk, Plesk successfully destroyed the Server, and nothing to do about is no support , no forum has hint to solve the issue. in fact if you use...
  6. Z

    Resolved Plesk backup error

    Hi; I have in plesk backup manager this error with the server backup. But when I check the backup for individual domains, all their stats are valid backups with no errors. I tried the recommendations in this article from plesk support, but it didn't help. When I try the first command, it...
  7. bahadoribnm

    Resolved Problem in Backup Manager -- Permission denied.

    (Windows Server) When I click on "Backup Manager" in "Tools & Settings", I give this error: Permission denied. Can help me, anyone??
  8. L

    Resolved Backup Warning "pd: Cannot open: Permission denied"

    Hi all, in backup log i see 3 domains with the following error: Warning: Subscription "<domain1>" Not all the data from /var/www/vhosts/<domain1> was backed up successfully: pd: Cannot open: Permission denied Warning: Subscription "<domain2>" Not all the data from /var/www/vhosts/<domain2>...
  9. multisca

    Issue Statistics and Usage Manager can't be installed in Plesk Obsidian 18.0.31 after payment 246125175

    Hello I use Plesk Obsidian 18.0.31 and i have just paid for the extension Statistics and Usage Manager The problem is that the extension can't be installed Each time i launch the installation (or Retrieve Keys), i have this sentence Permission Denied AND WHEN I CLICK ON "OPEN" IN PLESK i...
  10. S

    Issue Extension manager: Permission denied

    Hello, I can't access any longer the plesk extensions. The button on the left is missing. I tried to go Home>extension, but i have this message : You do not have permission to install extensions. Please contact your hosting provider. I attached a screenshot. Product version Plesk Onyx...
  11. R

    Issue Latest update broke FTP

    Since the latest update this week I receive this error when a user tries to connect to FTP In the log (tail -f /var/log/messages) it displays the following error: proftpd[11996]: mod_ctrls/0.9.5: error: unable to bind to local socket: Permission denied I cannot really find any suitable...
  12. L

    Resolved Backup was created, altough some minor issues occurred.

    Hello everyone, Since a few days i get the following message on the back-up page: The backup Nov 18, 2019 12:12 AM was created and can be restored, although some minor issues occurred. Download the log file View the log Close this message This happens every time a backup has run so when i...
  13. D

    Resolved Extension manager: Permission denied

    Hello, for some time, the menu for Plesk's extensions has disappeared. If I try to enter it directly in the URL of "modules / catalog" I get the error message "Permission denied". I tried a plesk repair, restarted the server, installed the latest updates, all to no avail. I do not know what...
  14. A

    Issue NGinx permissions denied when download files from PHP

    i have a Plesk: psa v12.5.30_build1205150826.19 os_Ubuntu 14.04 recently i made a big mistake and ran this command: chown -R 10003:1003 / It set all my permissions to 10003 and myPlesk was broken. I repair it via ssh with plesk repair fs and launched an update of plesk via ssh. But i have...
  15. R

    Question ModSecurity: Failed to access DBM file "/var/asl/data/msa/ip": Permission denied

    Plesk Onyx v17.8.11_build1708180301.19 os_Ubuntu 16.04 I've recently noticed the following in my modsec_audit.log: Message: collection_store: Failed to access DBM file "/var/asl/data/msa/ip": Permission denied Apache-Error: [file "apache2_util.c"] [line 273] [level 3] [client xxx.xxx.xxx.xxx]...
  16. M

    Question It is possible to have a GENERAL FTP account, to enter each folder, of each web page?

    Hello greetings! Is it possible to add a GENERAL FTP account? That is, you can enter the folder of each web page, through a single FTP account? I've searched the entire Pesk panel, but I do not see anything. When I enter a web page folder, it says: Directory /var/www/vhosts/WebPage.com...
  17. A

    Question Error message from chagnge hosting type

    Hi: We met an error message from Change Hosting Type with Plesk interface. Does anyone try to help us? Thanks a lot. "Error: hosting update is failed: f2bmng failed: ERROR:__main__:Command ['set', 'plesk-wordpress', 'addlogpath', '/mnt/disks/home2/system/photobook.com.tw/logs/error_log']...
  18. VojinP

    Issue Overwriting odbc driver permissions after each Plesk update

    IDK why, but Plesk is overwriting permissions for psaadm and psacln users to DENY on my 3.51 ODBC drivers after each update so I cannot use those drivers with classic ASP pages I have. I need manually to restore permissions each time. Any idea how to stop Plesk overwriting those permissions...
  19. R

    Issue SELinux Blocked PHP mail() sent E-Mail

    My WordPress show me a debug message "Could not instantiate mail function." So I check /var/log/maillog and find follow message: Oct 22 00:11:12 s010 postfix/postalias[6432]: fatal: open /etc/postfix/main.cf: Permission denied Oct 22 00:11:13 s010 journal: plesk sendmail[6433]: handlers_stderr...
  20. M

    Resolved Mail forwarding wil not work permission denied on sendmail.postfix

    Hey Guys and Girls, The email is working fine sending and receving with webmail and a client works but the forwarding from email doesnt work. We installed everthing fresh and we keep getting the following logs: (maillog) (We bleeped out the mail adresses) Jul 4 01:28:45 host journal: plesk...
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