• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

plesk 12

  1. Johannes Kingma

    Question Composer install and update

    I have a couple of composer packages in my app and see this when I click install or update Neither install nor update seem to change the version number (or install) and Status stays on "Update available". Why is this? or more importantly: how do have Plesk install the latest versions?
  2. S

    Issue SMTP/Qmail stop working suddenly without any cause

    Hi I am using a server of centos 6.10 and plesk 12.0.18, from 19th Feb the mail (SMTP/POP3) services stop functioning (everything worked as usual by 19th Feb), below are some logs showing when it happen: /var/log/messages: Feb 19 04:42:11 server56-116-51-32 wdcollect[1327]: SMTP server...
  3. D

    Issue Hello, I would like to login to my Plesk, however there is a problem that I cannot determine.

    Hello Everyone, I appreciate the time you are taking to read this and hope you help with our Plesk Server. Context: System: Linux CentOS 6.6, Plesk 12.0, PHP 5.4., MySQL Until the end of 2023 we had a programmer who managed our Plesk server and took care of it, it has sadly not been...
  4. layout

    Issue There was an error communicating with CLN

    Don't get update from CLN aniway, the response its always the same: I need to upgrade from onyx to obsidian, the license key is active and operative, Retrieving information about the installed license key... Launching component and product checkers... Downloading file...
  5. S

    Issue DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    I am facing a problem on my server :( but the main problem is the license key is not accepted by Plesk site so i can not create a ticket :( Please can some one help me :( https://m3742.contaboserver.net:8443/login_up.php I tried all tutorial from here...
  6. L

    Issue Being logged out of Plesk after nearly every page (error 400)

    I'm having an issue with my fairly recent install of Plesk. After logging into the Web Pro Edition control panel ( from port 8443 ) I can see the control panel fine, however, if I click a link ( e.g Tools & Settings or Customers ), then I am redirected to login again. I'll usually be taken to...
  7. J

    Issue Plesk Not Operating on Linux

    Hello Everyone I am a newcomer to this group. Basically, I am using Plesk on Linux while developing the best hrms software. But while I am doing that Plesk is restarting every time. So can anyone from here please check once and let me know that. Because while working on other OS it is working...
  8. J

    Resolved 500 Plesk\Exception\Database

    Hello guys, how are you? I woke up today and suddenly saw this on my plesk admin panel Type Plesk\Exception\Database Message DB query failed: SQLSTATE[HY000] [2002] Connection refused File Mysql.php Line 64 I ran the command echo "d /var/run/mariadb 0755 mysql mysql -" >>...
  9. M

    Issue Cannot read property 'site' of undefined

    When I click on "Websites & Domains" I received a message at the top of the page in red "Internal Error". When I click on it this is what comes up in a red box to the right: What I did prior to this happening was removed the default certificate and change the hostname to...
  10. S

    Question DKIM Not Signing Outgoing Email

    Hi Using an old version but please anyone let me know the correct forum subcategory I have setup DKIM in plesk and double check the required configuration and they are all in place and the DNS TXT public key is valid via online DKIM tools check , e.g. mxtoolbox, etc. but it seems that the...
  11. S

    Resolved restore plesk 12 on plesk 18

    hello i have a sever level full backup(size: 73GB) from my broken server that was used plesk 12. that server is now, offline and unreachable. now, i have a new server with plesk 18, how can i restore this backup? also i have the old server's original backup folder that has 500GB size. please...
  12. A

    Issue From past 3 days, getting a lot of Spam Traffic from US, How to Block?

    Before I go ahead let me mention couple of things, I'm having a dedicated server with CentOS 7, Plesk Onyx Web Pro Edition with Firewall, Fail2Ban & Modsecurity switched ON and nginx as my main webserver. (Not using Apache) From past 3 days, all of a sudden there was a spike in traffic and it...
  13. J

    Issue SEO Toolkit Audit is Stuck

    Hi I have a big issue with SEO Toolkit Audit on my server. The Audit is stuck and have been running for hours and I do not know how to fix it. I have done the steps outlined in (This Tutorial) on how to possibly fix the issue but sadly - that did not help. So I'm here requesting help on how...
  14. S

    Question Update error: unknown option --add-architecture on Ubuntu 14.04

    I'm running Plesk 12.5.30 Update #79 on Ubuntu 14.04.6. Unfortunately, automatic updates fail. The log says: I understand that the --add-architecture option is not implemented for dpkg under Ubuntu 14.04. I have hence manually added i386 by So now I do get But this doesn't help me since the...
  15. S

    Issue Plesk ACP nginx error 500

    get in the acp of Plesk when clicking on a link in acp https: // xxxxxx / smb / web / overview / id / 1 / type / domain nginx error 500 https:// (ip):8443/smb/web/overview/id/1/type/domain
  16. H

    Issue Server settings menu missing (Plesk 12 for Windows)

    Hi all, after a issue with RDP access after an Windows 2012 R2 OS patching i will do check the server settings via Plesk, but the "server settings" menu is missing. Only Domain settings, Account settings (such like PWD change ...) are available. Only FTP access and limited Plesk access is...
  17. I

    Issue Error when opening my plesk panel

    ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]: General error: 1296 Got error 122 'Internal (unspecified) error in handler' from Aria (Pdo.php:234) Search for related Knowledge Base articles
  18. I

    Question How do I restart the ssh service from Plesk?

    The ssh service on my Plesk server is not running. How can I enable it from Plesk?
  19. A

    Issue NGinx permissions denied when download files from PHP

    i have a Plesk: psa v12.5.30_build1205150826.19 os_Ubuntu 14.04 recently i made a big mistake and ran this command: chown -R 10003:1003 / It set all my permissions to 10003 and myPlesk was broken. I repair it via ssh with plesk repair fs and launched an update of plesk via ssh. But i have...
  20. A

    Question How can I migrate mails and wordpress to a newer plesk platform?

    I got one plesk 12.5 running on centos 6.10. These software are going to be outdated soon, so I'm considering to move to the latest version. My intention is to copy(not to move) data from the old plesk to a new one. I'd like to copy because I need to do some test in order to check if...
Back
Top