• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

plesk 12

  1. A

    Question /tmp folder almost full

    Hi, i have /tmp folder almost full in a centos 6.5 and plesk 12.5.30 is it safe to delete files in /tmp folder? There are many files very old for example: repo_transport_tmp_SDfvoij or php34jkfdnl4 or timthumb_tmpimg_34fdfFR I will appreciate every help Thanks Antonello
  2. Greg Eslick

    Resolved Internal Error path is out of webspace, hosting settings and ftp access

    TITLE: Internal error: path is out of webspace, 'Hosting Settings' and 'FTP Access' PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.0.17 Update #21,‪ Microsoft Windows Server 2012 , R2‬, MySql local engine PROBLEM DESCRIPTION: I have recently used the Plesk Reconfigurator...
  3. nisamudeen97

    Resolved lets encrypt SSL install error

    I am getting the above error while trying to install SSL on domain via letsencrypt extension. Server is Linux centos 6.8 plesk Error: Let's Encrypt SSL certificate installation failed: Invalid response from https://acme-v01.api.letsencrypt.org/acme/new-reg: Error creating new registration...
  4. E

    Resolved Install the certificate let's encrypt

    I try to install the certificate let's encrypt in one of my domains, but this error appears: I updated to 2.0.1 Error: Error de instalación del certificado SSL Let's Encrypt: Challenge marked as invalid. Details: Invalid response fromhttp://dominio.com/.well-kn... "<!DOCTYPE HTML PUBLIC...
  5. R

    Issue Backup settings

    I am running plesk 12 and have a Domain that has a scheduled backup set with "Domain configuration and content - All configuration and content" set. However on this domain I have 3 databases but it's only backing up 2 of them. Any ideas why this is happening?
  6. S

    Resolved Problem Plesk 12.5.30 Fresh install

    I have just installed new from scratch and I moved the website but for some reason keep crashing , I keep having multiple process from opt/plesk/php/5.6/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini [code] which overload the server and keep crashing every 10 minute I really hope...
  7. Alex Laforge

    Question How to have more (numerous and) detailed Custom Error pages in Plesk ?

    Hi, In plesk 12.5, there are only 14 default customizable Error pages. I know how to customize them in the "Default Host Template" (usually located in C:\Inetpub\vhosts\.skel\0\httpdocs) But I have noticed that Microsoft did a "better" job by providing more detailed error custom pages...
    • Alex Laforge
    • Thread
    • domain_name error pages http errors httpdocs plesk 12 template vhosts template windows 2012 r2 windows plesk
    • Replies: 3
    • Forum: Plesk 12.x for Windows
  8. Mihail Llaftiu

    Question Having Apache & NGINX, FastCGI & FPM

    Hello, i would like to ask what would be better for my server. Wanting to help more this thread and everyone who wants to make something similar, my server is going to host clients websites, their mails, databases storing tables from CMS(s) or from other web-apps. Until now, using plesk 12.5, i...
  9. Mihail Llaftiu

    Issue The Yum utility failed to install the required packages.

    Hello, i would like to ask why i cannot update components and plesk itself on administrator-server (summary.html)? Since i tried to add some php-functions on my server some components-functions won't work anymore and from command pop-ups always error messages. So i would appreciate very much...
  10. Alex Laforge

    Question Is it safe for Plesk to rename the Windows "Computer Full Name" ?

    Hi, I have Plesk 12.5 installed on a Windows 2012 R2 Web Server. Under the Computer "Properties", I can see that this machine have a default "Computer Name" and a default "Computer Full Name". I would like to change them to reflect a more useful name : - Will Plesk run into issues if I change...
  11. Qau mana

    Question Custom Vhost file not working for SSL

    Hi guys, I have this domain on plesk /var/www/vhosts/system/xxxxxxx.com/conf/httpd.conf. I cannot edit it because it says that #ATTENTION! # #DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, #SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED. #IF YOU REQUIRE...
  12. I

    Issue ERROR: PleskDBException: Unable to connect to database: mysql_connect():

    i am using plesk 12.0.18 with centos 7, when i try to login plesk this error appeared ERROR: PleskDBException: Unable to connect to database: mysql_connect(): Access denied for user 'admin'@'localhost' (using password: YES) (Error code: 1045) (Abstract.php:69) using this help i was able to...
  13. E.Swestberg

    Question How to use VPS Plesk DNS settings as primary ?

    How I can use VPS Plesk DNS settings as primary for domain ? 1. I have bought VPS plesk 12.x from OVH.com 2. My domain is bought from OVH.com OVH DNS settings: (default domain setting) ns200.anycast.me. dns200.anycast.me. VPS DNS Settings: (this VPS bought from OVH.com) sdns5.ovh.net...
  14. Patric

    Issue Plesk 10.5.x backup manager stop working after error message

    hello dear plesk team and dear user community When we need to make a backup in backup manager (full or incremental), plesk always showing the follwing error message: Not all the data was backed up into /var/lib/psa/dumps/domains/XXX.XX successfully. tar: option requires an argument – 'T' Try...
  15. J

    Question How to use Additional directives of PHP in Plesk to change for 1 the garbage collection?

    PHP 5.3 / Cent OS I believe the PHP garbage collection is configured incorrectly. I want to set to the default. If anyone knows an easy way to set all PHP settings to default, I appreciate
  16. S

    Question SSL Certificate intallation

    Hi I have difficulties to install SSL on 1&1 Cloud Server. any experience? Stefen
  17. greek_batter

    Resolved Problem when sending to gmail account

    Hello, I am having problem in sending emails in gmail account. I see them in the queue but they are not proccessing. Looking at the logs I noticed that when I try to send to gmail i receive the following: Dec 5 12:55:36 lvps81-41-130-77 postfix/smtpd[8797]: connect from...
  18. jwvdmei

    Resolved Still no SSL: After migrating a site from Plesk 12 to Plesk Onyx we used the “Let’s Encrypt” option

    After migrating a site from Plesk 12 to Plesk Onyx we used the “Let’s Encrypt” option. Using https mode of the url to view the site we got an Apache Testing 123 page. I followed the instructions on that page: Modify the welcome.conf file by commenting out all the lines in the file. However the...
    • jwvdmei
    • Thread
    • legacy let's encrypt migration no ssl plesk 12 plesk onyx ssl testing 123
    • Replies: 5
    • Forum: Plesk Onyx for Linux
  19. R

    Issue Error: Unable to retrieve information about the PHP configuration.

    After installing PHP 7(from Plesk installator) I got this when getting phpinfo in: Websites & Domains >PHP Settings > View the phpinfo() page Error: Unable to retrieve information about the PHP configuration. This happens on fresh config, what happens? Tried "plesk repair web" - not helped...
  20. IATechsupport

    Resolved Yum Exception: Failed to solve dependencies

    After migrating to a new hardware node plesk 12 now can't yum update. "Exception: Failed to solve dependencies: php-pecl-radius-1.2.7-1.el6.x86_64 requires php(zend-abi) = 20090626 php-pecl-radius-1.2.7-1.el6.x86_64 requires php(api) = 20090626 ERROR: The Yum utility failed to install the...
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