• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

plesk obsidian

  1. cmandoyle

    Issue Properly Connecting a WordPress Website

    Hi there! Right now, I'm using Plesk Obsidian 18.0.64 on an Ionos VPS server. I recently used LocalWP to move a website that I had originally created on my PC. I've modified the WordPress config.php file and successfully uploaded all of my files and database to the cloud. In the wp_options...
  2. L

    Issue How to remove Microsoft FrontPage from our websites?

    Hi, I need to disable and remove Microsoft FrontPage from our websites, making sure no FrontPage stuff is recreated automatically once deleted Is deleting pages, that were built with FrontPage, and the correlated folders (such as _vti_cnf ) enough? Or is there an extra step? Let me know...
  3. L

    Issue ( authorization token is unavailable ) Could not issue/renew Let`s Encrypt certificates

    Hi, When I visit ourwebsite.com and www.ourwebsite.com they both have the SSL certificate But, when I visit our IP address whose page title is "Domain Default Page" with a general page with plesk main links, this page is not secure I thought I had to create an index.html within httpdocsfolder...
  4. M

    Issue Not possible to change the document path(/root) for our reseller

    Hello dear Plesk community and forum team, these are our software specifications: OS / Ubuntu 22.04.5 LTS Product / Plesk Obsidian Version 18.0.64, last updated on Oct 4, 2024 04:33 AM The following problem exists: - One of our customers would like to subsequently change the document path of a...
  5. L

    Issue How to remove 403 error for some images uploaded via Plesk ?

    Hi, I uploaded several files and folders on one of our websites through Plesk recently Then I noticed that sometimes, no matter the browser used, some images do not show up "Failed to load resource: the server responded with a status of 403 ()" But if I refresh the page, all images show up...
  6. A

    Question Plesk install in ubuntu

    I try to install ubuntu it failed in installing mysql. I tried plesk installer and one click installer. Do i have to install mysql or mariadb first? Or this one click installer does all. Plesk has no info on anywhere that requirement for plesk install in ubuntu. let me know. I may have to...
  7. L

    How to "Remove write access on web.config" for WordPress website?

    Hi, After updating the permalinks settings and installing WPML, I got this message on the WordPress backend: "remove write access on web.config file now!" the new permalink settings are set to: https://ourwebsite.com/sample-post/ just now I was successful in configuring WPML without any...
  8. M

    Issue hosting update is failed: vhostmng-structure failed: Cannot create directory /httpdocs/Master/Production/current/public: No such file or directory

    Hi Team, We are running CentOS7.9 hosted plesk version of 18.0.52 In plesk panel we are getting below error New configuration files for the Apache web server were not created due to the errors in configuration templates: AH00526: Syntax error on line 62 of...
  9. L

    Installation failed: Could not create directory in wp-content/upgrade

    Hi, I am new to Plesk We recently moved our WordPress website to a different hosting company that uses Plesk To speed up the process of moving the website to the new hosting company, we installed from Plesk a fresh WP installation But now it does not allow to install plugins or themes via...
  10. R

    Question Enable Subscription syncing

    How can subscription sync be activated on the updated Plesk GUI (Plesk Obsidian/Version 18.0.60)?
  11. K

    Question Problems with connecting mariadb to SolarWinds Observability (former Papertrail)

    Hello, we have recently tried to connect our MariaDB databases to Papertrail but we cannot seem to make it work. We followed documentation from SolarWinds (Database monitoring system requirements) tried some options from Performance Schema Overview but after adding this [mysqld]...
  12. Sysop

    Forwarded to devs [Docker] Error: Permission denied

    I'm running a newly provisioned server with AlmaLinux 9.3 installed the Plesk Docker Extension, although attempting to open it I get a permission denied error: I've done: plesk repair installation -y -v plesk repair all -y -v There were no errors, so I'm at a loss and what to do to get it...
  13. A

    Issue Docker extension 1.6.4 - ports manual mapping not working

    hi It appears manual port mapping is broken in current version of docker extension - here on freshly loaded mysql 8.1 official docker image I am unable to select ports it should be mapped on after disabling automatic mapping. Has anyone else had this experience and is there a solution to...
  14. D

    Resolved Abo blocked because of changed configuration, Sync failed

    Hello, since today no changes are taken effect for a couple domains which are configured with the same service package (Unlimited). The server ressources should not be the problem. This happens even for new created packages and abos. The domains still blocking the changes and in our case we...
  15. D

    Issue All websites and plesk spontaneously unreachable

    Since yesterday evening all my websites and my plesk server are spontaneously unreachable by webbrowser. Without even touching the server at all. A few week ago I had exactly the same problem. Then I could fix it with restoring a backup from a day earlier despite the fact there was nothing done...
  16. M

    Question How to provide CLI Commands with spaces

    Hi, it seems like Plesk CLI Commands are unable to process space characters in Parameters. For example: # plesk bin service_plan --info "Default Admin" An error occurred while getting the hosting plan information: Unknown option 'Admin': /usr/local/psa/bin/service_plan --info Default Admin I...
  17. G

    Resolved got enough RAM - but Plesk uses much SWAP

    Hello again everyone! I have a Plesk server with 8GB RAM. The server says that I have 7,77GB RAM totaly, 1,62GB are used, 121,77MB free, shared using 650,22MB, buffer 328,57MB, cache 5,71GB, availiable 5,22GB The server says following about SWAP-use: totaly 4GB, Used 3,02GB, Free 104,20MB I...
  18. LionKing

    Question What is equivalent to Apache's www-data user in Plesk?

    Hello everyone. I'm new user to Plesk used just raw servers (windows/Linux), and C-panel in the past, but decided to try Plesk out for our company environment. I'm trying to figure out and i have been searching for the answer of what is the equivalent web server user in Plesk to Apahce's...
  19. webarius

    Resolved Cron Jobs for WP All Import

    Hi there! I am trying to run two cron jobs one as a trigger and one as execution according to the following article. https://www.wpallimport.com/documentation/cron/ I have managed to run it with whm but with plesk I cannot! I have tried to run it as a command and also as php script but it fails...
  20. Vorden

    Issue Could not install the Grafana extension

    Trying to set up Grafana Monitoring seems to have broken something. it gave the message it was broken and to fix installation. When trying to fix it, it kept giving errors. I then removed the extension in Plesk and tried to add it again and now it fails. Any help will be appreciated.. Here is...
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