• The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

ssl

  1. C

    Issue Purchased SSL certificate installation process failed/cancelled

    Hi, I purchased a positiveSSL certificate via plesk. When I selected paypal as a payment method, it tried to load paypal in the plesk window, but failed. I later realized that my browser tried to farward me to paypal, which my browser blocked. After allowing the forward, I was able to finish...
  2. V

    Question How to solve plesk and cloudflare ssl auto issue conflict

    For one of my site cloudflare is also using Letencrypt CA to issue universal certificate which requires _acme-challenge validation. Plesk also uses the same method for ssl issuing verification. So normally I would create a _acme-challenge NS record in cloudflare pointing to maindomain.com and...
  3. I

    Resolved Error with certificate on Thunderbird

    Hi all, i have problem with sending email through Tunderbird problem with certificate ROOT SSL is with Let's Encript also mail , error on thunderbird is : Sending of the message failed. Peer’s Certificate has expired. The configuration related to domain.tld must be corrected on SSH side i...
  4. E

    Issue TLS 1.2 and 1.3 only

    Hello, I followed the guide here https://support.plesk.com/hc/en-us/articles/115000422229-How-to-enable-disable-TLS-protocol-versions-in-Plesk-for-Linux But this command: plesk bin server_pref -u -ssl-protocols 'TLSv1.2 TLSv1.3' Does not seem enough. A simple test with the tester on Qualys SSL...
  5. U

    Issue Could not issue/renew Let`s Encrypt

    Dear support team and members of the forum, I ask you for support! I receive an email every day with the subject "Could not issue/renew Let`s Encrypt certificates for Administrator" with the following content: Could not issue/renew Let`s Encrypt certificates for Administrator Could not secure...
  6. J

    Question Installing SSl on Web Site

    I am fairly new to Plesk and have a question about SSL.How do I put an SSL on an individual website when I don't have a .pem file? can I just put it in SSL Certificate area of the tools and settings and install it from there? BTW, I already have the cert.
  7. D

    Question SSL connection to docker containers

    I can't really figure out how to set up a reverse proxy that does the ssl stuff for my docker container; or something similar with the same effect. I have a domain, secured with an ssl certificate and tried to add a 'docker proxy rule', set the ports but it's the same as before. I'm really...
  8. S

    Question wordpress multisite with a subdomain for main site and domain mapping for subsite

    I ve several problems with wordpress multisite mapping domain name in plesk. Main site : sub.domain.fr Subsite : domain1.fr, domain2.fr, domain3.fr, I've followed this article for mapped...
  9. E

    Issue Let's Encrypt CLI not working

    Hi everyone! I want to deploy a SSL certificate via shell but after a few seconds the following error occurs: # plesk bin extension --exec letsencrypt cli.php -d DOMAIN --email EMAIL [2022-01-25 19:50:08.293] 8075:61f046604762a ERR [extension/letsencrypt] The execution of cli.php has failed...
  10. T

    Question How to use the SSL-certificate from another webspace?

    Hi, I have a domain "domain1.tld" which (DNS-wise spoken) has the subdomain "cloud.domain1.tld". The subdomain is registered in Plesk as a domain assigned to the webspace of "domain2.tld" as I use it as an alias (without redirection, just pointing to the same directory) to "cloud.domain1.tld"...
  11. D

    Issue Install SSL certificate

    Hi everyone I migrated a WordPress website to a hosting with a plesk panel. But now I get an error with the ssl certificate when logging in. From what I see I can install the free basic certificate provided by Let's Encrypt but at the end of the process when configuring the DNS I get an error...
  12. Alakide

    Issue Cant use Lets encrypt at the same time with DNSSEC

    Hello, I am writing here because for some reason my license appears as invalid on the PLESK support page and I cannot write a ticket there. Some months ago I have detected a problem that could be serious and I don't know if it happens to all of you. The problem is that if DNSSEC is activated...
  13. Piekielko

    Question OCSP stapling problem with ipv6

    I have Apache and Nginx Reverse Proxy. I noticed that every 3 months I have a problem with the certificate for all domains. Certificates are self-updating. Everything seems to be working fine. The websites work but.. But they don't work on IPV6 addresses. This is irritating because client A...
  14. D

    Issue [ PI-729] Plesk Updater uses wrong certificate chain

    I currently have trouble to secure the Plesk updater which opens at port 8447 when I click "Updates" on the tools and settings page in the Plesk admin panel. I migrated my server from Ubuntu 18.04 to 20.04 using the Plesk Migrator tonight and I'm now on Plesk Obsidian 18.0.39 Update 1...
  15. J

    Question UCC Multi-domain SSL question

    After moving to a Godaddy VPS, I swapped from a Godaddy 5 domain UCC SSL to Let's Encrypt. Let's Encrypt worked fine until October, when it's no longer a valid certificate on Chrome Android and Safari (Desktops work fine). Here is my question. For the main domain name, I start a CSR request and...
  16. S

    Question Where is PositiveSSL files located?

    Hi, I was facing issues with the LetsEncrypt root certificate expiry and after trying various workarounds I ended up buying the PositiveSSL certificate through the Plesk control panel. Just wanted to check where are the certificate and key files located? I am running Ubuntu 20.04 and Plesk...
  17. M

    Issue How can I prevent my server from automatically assigning a certificate to my domain?

    My server have a certificate through Gossl on Route 53 with a wildcard *.<mydomain>.xxx how can stop the server from assign a certificate in my domain? everytime i try to remove it it appears again and throws me a notification about it
  18. F

    Issue wildcard SSL/TLS certificate from Let's Encrypt issue - txt has to be updated

    Hello I have a problem with wildcard renewals. Plesk is requesting new TXT record when we try to renew the certificate (or maybe to each 2/3 renewals, not sure about it). So this is blocking at some point the automatic renewals. I have to go on domain, modify the txt entry, and then re issue on...
  19. R

    Question TLS versions and ciphers by Mozilla per domain settings

    Hello, TLS versions and ciphers by Mozilla is system wide, not per domain. I host 3 domains, no matter for which one I set this setting is set for all 3 domains (strange) Also Apache/Nginx settings seems like not respected TLS/SSL settings when this option is on. 1. How to manually with...
  20. G

    Issue Plesk Eating Vultr Server CPU after SSL Installation

    Hi, I have a Vultr high-frequency server that was working fine for two weeks, until I hire someone to install and secure an SSL for the Plesk installation itself. I have 2 domains only, secured by Let's Encrypt. Now, I'm getting 102% CPU overloads. DNS is being handled by Cloudflare with 2 A...
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