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upgrade

  1. M

    Resolved Update Failed System unreachable

    Hi Everyone, I started an upgrade to Obsidian 18.0.34 on Windows and left the update running. I came back after a couple of hours expecting to see the update complete, but I was confronted with a failure. This all I get when I try to get to my server. Server Error 500 Plesk\Exception\Database...
  2. H

    Question Upgrade to Obsidian from Onyx

    HI, I am currently using Plesk Onyx 17.8 in windows server. Some of the accounts hosted in the server is required to install dotnet 3.1. Since the Plesk version, I am using will not support the required dotnet version. I might have to upgrade the Plesk version itself, although I am also looking...
  3. Franco

    Issue Cannot upgrade Plesk - incorrect password

    Hello, I am trying to upgrade from 18.026 to 18.0.27 and at first I had this issue Resolved - Update to Plesk Obsidian 18.0.27 keeps failing, but I could go around it as per suggestion and start the upgrade. However, I then get the following message: Plesk pre-upgrade checking... WARNING...
  4. S

    Issue proplem to upgrade to Obsidian 18.0.27

    hi there i have proplem to upgrade to Obsidian 18.0.27 check our log file
  5. T

    Issue Upgrade from Onyx 17.8.11 to Obsidian 18.0.25 via Autoinstaller: Access denied for user 'admin'@'localhost'

    It isn't possible to upgrade due to this error message: Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.25_installation.log), fix and try again mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect -...
  6. A

    Question Updating the version

    Hello there, I live in Iran and the server of mine have OS windows server 2008, the problem is that I want to upgrade to the last version of Plesk but first I need to update the Windows edition, my question is if I updated the OS and tried to reinstall the latest version of Plesk will my...
  7. A

    Issue Upgrade to Plesk Obsidian 18.0.24 and server don´t load

    Hi, Yesterday upgrade to Plesk Obsidian 18.0.24 and all work fine without problems but today nothing work I can't access any services via web or SSH I try to restart, stop/start server and don´t solve this. The problem is I haven´t more information or log errors. Config server: Ubuntu 18.04...
  8. Ruben

    Issue Upgraded to Obsidian, blank login screen?

    I've just upgraded to Obisidian. The process seemed to go well, but in the end I couldn't log into Plesk. When I go to my server address :8443, I get redirected to https://www....be:8443/login_up.php?success_redirect_url=https://www.....be:8443/ but that's an empty screen. All I'm seeing is a...
  9. P

    Question Does Plesk Obsidian require MariaDB 10.3?

    ..or can it work with 10.2? Here is my current setup: Centos 7.7, Plesk 17.8.11, MariaDb 10.2.3 ==== Attempting the latest Onyx updates (before attempting Obsidian), I received this warning: MariaDB-server-10.2.30-1.el7.centos.x86_64.rpm | 24 MB 00:00 Running...
  10. D

    Resolved Unable to locate package sw-engine-cli-2.21 while upgrading from Debian 7 to 8 with Plesk 17.5

    Hello, I am facing some problems upgrading from Debian Wheezy to Jessie with Plesk 17.5. I have readed the documentation although probably I have missed something. My problem is that, after running the pre upgrade script, when I run the distupgrade.helper.deb7-deb8.x64.sh I get this error: "E...
  11. iGraphics

    Issue WARNING: Unable to find "main" IP address in psa database.

    Hello, I face a problem with Plesk upgrade to Obsidian! When I want to upgrade this message appear: WARNING: Unable to find "main" IP address in psa database. Please, check Unable to list APS applications: Search results could not be loaded at the moment for more details. I made all steps in...
  12. cybercoder

    Issue Error after upgrade from 17 to 18.0.21

    After upgrading Plesk from 17 to Version 18.0.21 Update #3 on my linux machine, When open the Domains menu and select a domain (any of them) this error will appear: ERROR: Cannot redeclare Clue\StreamFilter\register() (previously declared in...
  13. B

    Question Obsidian Upgrade

    Hello guys, we're using Plesk Onyx Version 17.8.11 Update #73 on Debian 9.11. Plesk offers the upgrade to Obsidian 18.0.21. But the upgrade checker says: "Plesk pre-upgrade check WARNING: There are custom web server configuration templates at /opt/psa/admin/conf/templates/custom. These...
  14. Servus

    Issue MariaDB upgrade error

    Hi, in a few words: Today I made the upgrade of MariaB from 10.3.19 (from 10.3.18). Two hours later I also made the libmariadb3 upgrade. During the upgrade the question came, if I want to replace the /etc/mysql/my.cnf. I hit D for showing the differences. After examination, I wanted to hit: Keep...
  15. M

    Question Warnings for mixed case domain names

    Upon upgrading to Plesk Obsidian I received a warning that some domains have mixed case names. One of my colleagues did this ;-) A solution was supposed to be given on this website: https://support.plesk.com/hc/en-us/articles/360002592474 But that page is gone. How can I fix it???
  16. agarzon

    Resolved Error updating from CLI

    * Brand new server setup with Onyx 7.8.11 few days ago. Centos 7.7 Fully updated and operative, only standar repositories enabled. Executed plesk installer from command line to upgrade to Obsidian. You have the product version Plesk 17.8.11 installed. Do you want to upgrade it? [Y/n]: y...
  17. D

    Issue Possible error after upgrade

    Hi, Some time ago, I've do a upgrade from Debian 8 to Debian 9 and Plesk 11.5 to 11.8 (using the dist-upgrade procedure). Now I have a problem, because the plesk installer search some things from the old system: Here's some debug: kud:~# plesk installer --all-versions --select-product-id...
  18. C

    Question When should I consider upgrading VPS from a RAM perspective?

    I currently run a VPS with 1 Core Processor and 1GB of RAM. After running the 'free -m' command, I could see that the RAM usage would fluctuate between 750MB to 850MB of RAM when there was no traffic on the website. As soon as the website received one visitor, the RAM usage would start...
  19. Dukemaster

    Question Upgrade Redis

    Hi, thanks to @IgorG one more time for the great tutorial How to install Redis. Last time I installed Redis 4.0.11 last year and it is running like a charm with no errors for over six months. Now it's time to upgrade to version 5 (.0.3). Nowhere on Internet I found a decent instruction how to do...
  20. B

    Issue Update Plesk 17.8.11 failed - requires log4cplus

    Hello, i have a problem updating Plesk Onyx 17.5.3 to Plesk Onyx 17.8.11. When i start the upgrade process, i got this message: Exception: Failed to solve dependencies: plesk-lmlib-0.2.4-0centos.6.180209.1429.x86_64 requires log4cplus >= 1.2.0.1...
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