• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

upgrade

  1. I

    Resolved Plesk Onyx - Cannot load shared libraries

    Having just upgraded our server from Ubuntu 12.04 LTS to 14.04 LTS and from Plesk 12.5 to Onyx. However I cannot get Plesk to start. When I go to https://xxxxxx.com:8443 I get the 502 Bad Gateway error with the word 'nginx'. I have discovered that the sw-engine service was not running. When...
  2. V

    Question Best backup system local before upgrade

    Hello, I have a Plesk Onyx 17.07 running on a server with 3 SSD. Right now, disk1 is the server os and data disk 2 is only used for local backups disk 3 is not used. I plan to migrate to 17.5.3 version as proposed by the system. I'd like to have the most reliable backup. So I thought it...
  3. V

    Resolved What's the best local backup server for system ?

    Hello, I have a Plesk Onyx 17.07 running on a server with 3 SSD. Right now, disk1 is the server os and data disk 2 is only used for local backups disk 3 is not used. I plan to migrate to 17.5.3 version as proposed by the system. I'd like to have the most reliable backup. So I thought it...
  4. Dukemaster

    Issue Upgrade Ubuntu 14 to 16 problems

    Hi at all, After several failed upgrades of Ubuntu 14 to 16 yesterday I got a real good Ubuntu upgrade support thread by @UFHH01. Before I alwaya did the upgrade only by do-release-upgrade. But I have a default installation by 1and1 Plesk 12.5 on Ubuntu 14.04.5 LTS. So I activated Plesk 12.5...
  5. P

    Resolved Did I upgrade PHP-version the correct/normal way?

    Hi there, I wanted to upgrade 2 domains to PHP version 7.1. It worked, but I'm not totally sure if I did it the correct way. In Plesk Panel: - I installed PHP 7.1 using 'updates and upgrades' - I upgraded the PHP-version of the service plan (associated to the 2 domains) to version 7.1 * I...
  6. B

    Issue Server Version does not match the Version of the Server

    Hey there I had a problem with my backup-manager because it said the mysql.proc tables where corrupted. Like this mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = 'somewebsite_'': Cannot load from mysql.proc. The table is probably corrupted (1548) So i found the KB article to...
  7. S

    Issue Upgrade to MariaDB 10.1 fails

    Hi there..., I'm on CentOS 7.3 and Plesk Onyx and followed this guide: https://it-fvb.de/plesk-12-5-auf-centos-7-upgrade-mariadb-von-version-5-50-auf-10-1.html It says to stop watchdog -> check Stop MariaDB -> check Remove MariaDB Benchmark -> check Start yum update -> check But then the start...
  8. J

    Resolved MySQL 5.1 work in Plesk 12.5?

    What is the best version of MySQL to use? How to upgrade? Thanks. God bless you.
  9. jradzuweit

    Question Upgrade Plesk Onyx server from Ubuntu 14.0 to16.04

    Hi, does anybody has experience upgrading the OS Ubuntu of an Plesk Onyx installation from 14.04 to 16.04? According to the documentation it sounds easy. Regards Jürgen
  10. hollosch

    Resolved Problem after upgrade with Apache / Nginx

    After upgrade to Plesk Onyx, several domains on my installation have problems with pathes / mod_rewrite / friendly URLs :-( (Systems are Wordpress, xenforo and other systems usin friendly URLs) I tried some things in the domain configuration to solve this problem, but it doesn't work like...
  11. Aragato

    Resolved Hire Plesk Professional/priority support from Parallels Support Team

    Hi guys, I am currently running two dedicated servers with Plesk 12.5.x with the option to update to Plesk Onyx. Therefore, I would like to hire an expert or even better order the priority support from Parallels Support Team to do the update process for me. My questions now: Where can...
  12. Dukemaster

    Resolved „Unbootable System Error“ after „update-initramfs“ (1and1)

    Hi friends and members of the amazing PLESK COMMUNITY, yesterday I wanted to solve a plesk update problem (already fixed by Plesk) by making a manual update/upgrade in the best way, described by @UFHH01. Great Plesk Onyx 7.017, Ubuntu 14.0.4 by Hoster 1and1 Everything worked fine with , followed...
  13. G

    Resolved Update UBUNTU 12->14 Failed in Pre-Upgrade script

    Hello I updated to Plesk 17 this morning... and all went well. I'm now trying to bring UBUNTU up to date, and have got as far as the first stage... on running /usr/local/psa/bin/distupgrade.helper.ubt12-ubt14_pre.x64.sh I get 'some error'. The last few lines of the log are: Hit...
  14. P

    PHP Curl Update

    PHP Curl Version: 7.19.7 PHP Last Curl Version: 7.51.0 Server: Plesk Panel 12.5 Centos 6.8 I updated server curl, I checking server curl version curl -V curl 7.51.0 (x86_64-pc-linux-gnu) libcurl/7.51.0 But PHP curl version is still 7.19 how to update php curl version?
  15. R

    Resolved Can't open Backup Manager

    Hello folks, i recently dist-upgraded from ubuntu 14.04 to 16.04. Unfortunately I cannot open the Backup Manager anymore and my daily backup tasks fail. I found in the pmmcli.log that there is an issue with pmm-ras tool: /opt/psa/admin/bin/pmm-ras: symbol lookup error...
  16. O

    Issue Error with Upgrading Plesk

    I want to upgrade plesk. I typed this: /usr/local/psa/admin/bin/autoinstaller I give these errors #000000; background-color: rgba(0, 0, 0, 0.9)} span.s1 {font-variant-ligatures: no-common-ligatures} [2016-11-02 17:17:30.135834] add to install list liblua5.1-0-5.1.5-4+deb7u1 [2016-11-02...
  17. D

    Resolved Error with update Plesk 12.0.18

    I having hard time with plesk update I don`t really know what should I do in order to solve the issue , the previous update I had a problem with third-party powerstack repository which I already disabled from the system , hope someone can advice please OS: CentOS 6.2 (Final) Plesk version...
  18. Luiz_Gustavo

    Upgrade from 12.0.18 to 12.5 WARNING: [MYSQL ERROR] Unable to connect database.

    Hi all. I am trying to upgrade 12.0.18 to 12.5 but this error appears, and no reason of problem was shown. WARNING: [MYSQL ERROR] Unable to connect database. The reason of problem: Could you help me? Thanks Luiz
  19. B

    Plesk 12.5.30 Backup Restore Webserver down - PHP problems ?!

    Hey guys, we have a server with plesk 12.5.30 and debian 7.1 and we did a plesk full backup. We want to install a new image with plesk 12.5.30 and debian 8.4. Can we restore the full backup? Plesk version is the same, but debian is a newer one. Is that a problem?? Thanks! Boosterfan
  20. J

    Quite urgent: Dovecot error after last (auto) upgrade

    Hello. After last upgrade today (Apr/18/2016) all my mail clients started experimenting erros. As I can see on log files dovecot shows "location=fail::LAYOUT=none" on every session. Any help will be truly appreciated. Best, Jorge.
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