8.2 Will Not install on Top of 8.1 (MSI Issues)

[stevek1001]

I currently have the latest release of Plesk 8.1 for Windows installed. When attempting to install Plesk 8.2 I keep getting an error as follows:
"the feature you are trying to use is on a network resource that is unavailable.

[...]or enter an alternate path to a folder containing the installation package 'plesk_8.2.0_build070705.17.msi' in the box below"


When I select the 'C:\Program Files\SWsoft\Install\070705.17\plesk_8.2.0_build070705.17.msi' file from the select tool and click OK, i then get the following error:

"the file 'C:\Program Files\SWsoft\Install\070705.17\plesk_8.2.0_build070705.17.msi' is not a valid installation package for the product 8.1 for Microsoft Windows. Try to find installation package 'plesk_8.2.0_build070705.17.msi' in a folder from which you can install Plesk 8.1 for Microsoft Windows."

Either the install program is incorrectly making reference to 8.1, or there is some install file problem.

When I cancel the install it says:

"Error 1706. No valid source could be found for product Apache HTTP Server 2.0.52. The windows installer cannot continue"

Does anyone have any ideas?

 

[stevek1001]

After cancelling the installaton of the plesk_8.2.0_build070705.17.msi file and clicking the subsequent "OK" buttons the installation continued.

The server appears to be up, luckily I am not using Apache--so I don't know it this portion would have failed.

 

[mozcan]

i have same problem, any suggestions?

 

[tiramisu]

Hi,

in order to solved such issue, you'd better contact support team of SWsoft;
there is some misconfiguration on your server; it need to be fixed before upgrade succeed;