Issue "Add or Remove Components" Not responding

[Nathan2]

Server operating system version

Ubuntu 22.04.2 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.49.2

Problem Description:
When accessing the Plesk control panel, I am unable to load the "Add or Remove Components" section. When attempting to access it, the page fails to load (browser timeout).

Symptoms:

• Unable to load the "Add or Remove Components" section in Plesk control panel.
• No changes or updates to the server have been made recently.

What I already tried:

• Trying to access it from another browser
• Running the Plesk repair tool
• Available disk space
• Rebooted the server

 

[Peter Debik]

Can this help?

https://support.plesk.com/hc/en-us/articles/115003634613--Unable-to-open-Updates-Upgrades-on-Plesk-for-Linux-ERR-CONNECTION-TIMED-OUT