additional email address not receiving mails

[kadoudal]

I created a domain : mydomain.net

and a webmail account : [email protected]
I tested it , sending an email good ..

I created another webmail account : [email protected]
but when I send an email to her.. I cannot get it in the webmail box...

did I miss any other parameter ?

thanks

 

[Monica@]

Hi
Try to check the mail log files, usually in /usr/local/psa/var/log/maillog
Probably there is some error message. You can also try to reconfigure the qmail configuration
with
/usr/local/psa/admin/sbin/mchk --with-spam

Generally analyzing mail log file and the bounce messages (if any) will give you a hint about what's going on.

 

[kadoudal]

Thanks Monica

I did it... log is OK... but mea culpa , I did not realized that I logged from my Plesk console into Horde with a very very similar ID and the same password (testing phase.. I put always the same password..)
Happy Xmas and New Year ...

kad