Administrator client not found

[Mammel]

Hi, after upgrade from 8.3.0.1 to 9 all services works but if I try to open localhost:8443 this is the error message:

ERROR: PleskFatalException
Administrator client not found

Additionally, an exception has occurred while trying to report this error: PleskFatalException
Administrator client not found

0: plib\user\UserAdmin.php:106
UserAdmin::getAdminClient()
1: plib\elements.php3:1165
getCustomPageTitle(object of type UserNone)
2: plib\elements.php3:1117
getPleskTitle()
3: htdocs\login.php3:28

Could you help me please?

 

[Nataliya Zagr]

Hello,

Please, login into Parallels Plesk Panel (PP) database and check if the admin user 's type is set to 'admin', nit client:

mysql> select id,type,login from clients where id=1;
+----+-------+-------+
| id | type | login |
+----+-------+-------+
| 1 | admin | admin |
+----+-------+-------+
1 row in set (0.00 sec)

Please, see the following article for information on how to access PP database:

http://kb.odin.com/en/3472

Thank you