Issue Automates WHMCS setup gives this error

Discussion in 'Plesk Onyx' started by Lauth, Jan 13, 2017.

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  1. Lauth

    Lauth New Pleskian

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    I have asked about this on the WHMCS forums, but where directed here.

    I run a setup where i have WHMCS as my store.

    But when a new order is placed, it gets through, but plesk fails with this error:

    New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /opt/psa/admin/conf/templates/default/webmail/webmail.php, error = Template_Exception: Empty content was provided for config file /etc/apache2/plesk.conf.d/webmails/"name-of-new-domain"_webmail.conf file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter

    I really hope someone out there can help me with this, cause it is driving me nuts.
     
  2. IgorG

    IgorG Forums Analyst Plesk Team

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    Have you tried to use these suggestions?
    It is really not WHMCS issue, but problem with apache configs configuration.
     
  3. Andrii

    Andrii New Pleskian

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    It's may be a problem of whmcs - it not passing domain name to plesk, check automation module settings and when testing use real domain name. Also make sure that domain name are required for hosting products.
     
  4. AlexWilliams

    AlexWilliams New Pleskian

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    Having the same issue, does anyone know if this has been resolved?

    Many thanks,
    Alex
     
  5. Lauth

    Lauth New Pleskian

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    I still have the issue :( still searching for the sollution.
     
  6. weelow

    weelow New Pleskian

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    I got the same problem, i am more inclined to the fact that the real problem is the WHMCS module not being able to communicate with the plesk on linux because i am not getting this error on windows machines just linux.

    I also am getting this a lot

    Error code: 1013. Error message: There is no such a service plan

    although the plesk service plan matches this of the WHMCS
     
  7. Lauth

    Lauth New Pleskian

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    I found a workaround to the problem. But not a good one. My problem was first off that i had some currupted files on my WHMCS installation, so after that it went on creating some domain problems, so i deleted all in the domain template i knew i didnt want. and then it worked. Now i can create the services without problems.
     
  8. weelow

    weelow New Pleskian

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    I am going to try and do the same. Let's see what happens
     

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