Resolved Autoupdate Process has broken

[Manuel Langeheinecke]

CentOS6 (Final),
Plesk 12.5.30#47
Web Pro Edition.

Problem:
Since 5 Days, we can't initiate the Autoupdate of Plesk nor Install Extensions or any other Tools via YUM.

We always get this Message:
Failed to read product information from the file : Can't process products.inf3: Failed to download the package https://autoinstall.plesk.com/products.inf3:
The requested URL returned error: 404

From the terminal we can ping "autoinstall.plesk.com" without problems.
We've also tried "yum clean all".

Can anybody help?

 

[IgorG]

Do you have any records about autoinstall.plesk.com in /etc/hosts file? Remove it if you have.

 

[Manuel Langeheinecke]

Hello Igor,

yes, that was the Problem!
Fixed!
Thanks for the fast reply!