• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

AWS Error

johnrt

Basic Pleskian
We are testing Plesk at AWS. All did very well in creating the instance and such, however, in a few spots, we are getting the following error:

Internal error: Error in cURL request: couldn't connect to host

When selecting of "File Sharing".

Regardless if shared, personal or public is selected.

I have an elastic IP set to the domain, but I am thinking Plesk is only seeing the private (internal) IP in AWS.

I have not yet updated DNS to the one host name entered, I am testing to make certain Plesk will work before finalizing the license key.

I can get to myphpadmin OK (which opens up another tab in the browser).

Any thoughts what might be wrong?
 
Make sure that directory /var/www/vhosts/fs-passwd/ has correct permissions:

drwx------ 2 www-data root
 
Same error

Did a chmod 700 to fs-passwd so it is now:

drwx------ 2 root root 4096 Nov 22 01:50 fs-passwd

and I still get the same error inside Plesk.
 
Still no go

When I do "chown www-data fs-passwd"

I get:
chown: invalid user: 'www-data'

Please keep in mind, this is a Parallels AWS instance at Amazon.
 
I am still getting an "Internal error: Internal Server Error" from this panel. Is there a fix for this?
 
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