Issue Backup after update to 17.5.3

[dalkol]

Hello

I have some weird problem after upgrade to latest version. Only one domain hosted on plesk is restored in old backup 2 weeks old. And i don't have it, 2 weeks ago backup. How can it happen? :S

 

[Émerson Felinto]

Although you can always count on the support of our community, I suggest you trigger Plesk's own internal support for this issue >>> Plesk Help Center

This is because this update is still recent and problems like these are difficult to achieve. I sent a support ticket a few days ago and according to their own team a BUG was confirmed. Maybe it's your case too.

I hope my answer has been helpful to you =)

 

[dalkol]

Although you can always count on the support of our community, I suggest you trigger Plesk's own internal support for this issue >>> Plesk Help Center

This is because this update is still recent and problems like these are difficult to achieve. I sent a support ticket a few days ago and according to their own team a BUG was confirmed. Maybe it's your case too.

I hope my answer has been helpful to you =)

Thanks, i will contact them now. did you lose your problem?

 

[Émerson Felinto]

My problem was related to file / folder permissions. A solution will be available soon, but they gave me a way to solve the problem.

 

[dalkol]

My problem was related to file / folder permissions. A solution will be available soon, but they gave me a way to solve the problem.

Lucky you, I lost 2 weeks hard work and now need to do it manually! :/