Issue Backup All Files are Empty (Zero Bytes)

[pmkm]

Server operating system version

Windows 22

Plesk version and microupdate number

18.0.48

My backup ran for the past few days and I deicded to download it from my backup server and review to see if everything was going fine.

I see all the files for all the domains I host on plesk, the issue is the files content are empty, the size of each file are zero bytes.

The database dumps are empty as well.

But i haven't gotten a fail alert or anything from plesk.

This is major becuyase the files and the database are important to be backuped.

Please help!

 

[Maarten]

Hi,

For urgent issues, please get in touch with Plesk Support:

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

You can still get Plesk Support if your license does not include Plesk support. It's free for the first month:

 

[pmkm]

Hi,

For urgent issues, please get in touch with Plesk Support:

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

You can still get Plesk Support if your license does not include Plesk support. It's free for the first month:

It's not allowing me to post support and its not even a month yet.

 

[Maarten]

A Plesk Support subscription can start every day; it is free for one month from the start of the activation.

 

[pmkm]

Anyone has this issue on windows ?