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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
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  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Backup All Files are Empty (Zero Bytes)

P

pmkm

New Pleskian
Server operating system version
Windows 22
Plesk version and microupdate number
18.0.48
My backup ran for the past few days and I deicded to download it from my backup server and review to see if everything was going fine.

I see all the files for all the domains I host on plesk, the issue is the files content are empty, the size of each file are zero bytes.

The database dumps are empty as well.

But i haven't gotten a fail alert or anything from plesk.

This is major becuyase the files and the database are important to be backuped.

Please help!
 
Hi,

For urgent issues, please get in touch with Plesk Support:
support.plesk.com

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...
support.plesk.com support.plesk.com

You can still get Plesk Support if your license does not include Plesk support. It's free for the first month:

Screenshot 2022-04-04 at 15.25.53.png
 
maartenv said:
Hi,

For urgent issues, please get in touch with Plesk Support:
support.plesk.com

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...
support.plesk.com support.plesk.com

You can still get Plesk Support if your license does not include Plesk support. It's free for the first month:

Screenshot 2022-04-04 at 15.25.53.png
Click to expand...

It's not allowing me to post support and its not even a month yet.
 
A Plesk Support subscription can start every day; it is free for one month from the start of the activation.
 
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