Backup-Manager wrong path??

[Matthias Schleiermacher]

Hello.
We have a problem with Backup-Manager and FTP-transfer.

Backup itself seems to run, but the transfer fails.
in the errorlog i can see that there seems a messup with the pathes.

?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2013-01-29-205504.138/migration.result">
<message id="ec9e14c9-a074-45fd-872f-f031fa8c55a8" severity="error" code="fatal">
<description>Runtime error</description>
</message>
<message id="0cbf0c4b-b2ab-4891-827f-3ad18a7ece1e" severity="error" code="ExportFailed">
<description>The dump have been made successfully but can not be imported to FTP due to errors.
The dump 'backup_domain.tld_info_1301292055.xml' have been leaved at repository '/usr/local/psa/PMM/tmp/backup7_RJfN'. Please export it manually</description>
</message>
<message id="56037462-e34a-4fe4-8a40-171f7cc8ba3b" severity="error" code="FtpError">
<description>Can't upload file '/usr/local/psa/PMM/tmp/backup7_RJfN/backup_domain.tld_info_1301292055.xml.tar' to ftp: Can't open that file: Permission denied
Rename/move failure: No such file or directory
</description>
</message>
</execution-result>

In that location ( /usr/local/psa/PMM ) is nothing. I found that backup in /var/lib/psa/dumps/resellers/resellername/clients/clientname/domains/domain.tld

and now?
please help me out

 

[IgorG]

Are you sure that FTP server is accessible from Plesk? Have you tried to upload something manually from Plesk server to FTP server with the same FTP credentials?

 

[Matthias Schleiermacher]

Damm...Customers FTP-Credential was wrong.
Thx for your hint.

but can you tell me what stuff then is located at /var/lib/psa/dumps ?

 

[IgorG]

The root backup directory is stored in the file /etc/psa/psa.conf, while it is still set by the variable DUMP_D:

# Backups directory
DUMP_D /var/lib/psa/dumps

Server backups, backups of resellers, clients, domains, and daily MySQL dumps are stored in this directory.

 

[Matthias Schleiermacher]

Thx for you reply.
i think i have to investigate more in that folder. seems to be usefull to be combined with my other backup