Backup problems

[misterm2012]

Hi

I have just created a backup via Plesk.

I can see the backup right there under the "Server Repository" tab. I click the green down arrow to download the backup. I am then taken to a page asking if I want to password protect the backup, which I already did when I created the backup.

Whether I create a password at this point or not, I click "OK", which then takes me back to the previous screen, nothing has happened. I haven't been prompted to save the file.

Stuck after an upgrade, as usual.

Any help would be much appreciated.

 

[abdi]

...which then takes me back to the previous screen, nothing has happened. I haven't been prompted to save the file..

What do you have or get with (when you click to download)

tail -f /usr/local/psa/admin/logs/panel.log