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last week my datacenter had some problems with a RAID. After a downtime of ~3 days, I tried to login to my Plesk and found a not-working system.
On my start-page, as well as on the pages "Customers", "Abonnements" and "Domains" I get the following error: "ERROR: Interface 'backup_Extension_Serializer_Interface_Array' not found (ItemsIterator.php:4)" (see attached file "error_1.png")
View attachment 7994
If I try to access the Backup-Manager I get a file-not-found error (see attached file "error_2.png"). The same error with path "https://domain.tld:8443/admin/backup/settings" is displayed while trying to access the backup-settings.
Because we that has not been the first problem with our provider, we decided to get a new vServer at another provider.
So these errors were not that bad, if migrating was easy. The Plesk-Migration-Manager fails with the following errors (that maybe have something to do with the Backup-Manager-Error?):
Has anyone any idea how to fix these problems or making the migration to the new server possible? It is important to keep all emails, databases and other data.
The old system:
- Plesk 11.5.30
- Debian 6
The new system:
- Plesk 11.5.30
- CentOS 6.5
Thank you for any help.
Sincerly
Henning
last week my datacenter had some problems with a RAID. After a downtime of ~3 days, I tried to login to my Plesk and found a not-working system.
On my start-page, as well as on the pages "Customers", "Abonnements" and "Domains" I get the following error: "ERROR: Interface 'backup_Extension_Serializer_Interface_Array' not found (ItemsIterator.php:4)" (see attached file "error_1.png")
View attachment 7994
If I try to access the Backup-Manager I get a file-not-found error (see attached file "error_2.png"). The same error with path "https://domain.tld:8443/admin/backup/settings" is displayed while trying to access the backup-settings.
Because we that has not been the first problem with our provider, we decided to get a new vServer at another provider.
So these errors were not that bad, if migrating was easy. The Plesk-Migration-Manager fails with the following errors (that maybe have something to do with the Backup-Manager-Error?):
ERROR: (server object 'server') Cannot encrypt dump file (ErrorCode: 72057594037927935, STDOUT[Error:No such file or directory]. This is not fatal error!
WARNING: (client object 'client') Not valid XML document is returned from Panel Business Logic
WARNING: (domain object 'domain.de') Not valid XML document is returned from Panel Business Logic
WARNING: (domain object 'domain.de') Cannot execute backup helper: --backup-subscription domain.de, STDOUT:
WARNING: (hosting object 'domain.de') Unable to backup Site Builder publishing status on site domain.de (ErrorCode: 255, STDOUT
WARNING: (domain object 'domain.de') Failed deployment of mail user [email protected]
WARNING: () Execution of /usr/local/psa/admin/plib/api-cli/mail.php --update [email protected] -passwd '' -passwd_type sym -mailbox true -mbox_quota -1 -ignore-nonexistent-options failed with return code 1.
WARNING: (domain object 'domain.de') Execution of /usr/local/psa/admin/plib/api-cli/domain.php --update domain.de -guid fc59509e-b6cb-4945-98d8-8a2c850e5c73 -creation-date 2013-07-03 -hosting true -hst_type phys -do-not-apply-skeleton -ip 217.160.3.134 -www-root httpdocs -login client -passwd '' -passwd_type sym -ignore-nonexistent-options failed with return code 1.
Has anyone any idea how to fix these problems or making the migration to the new server possible? It is important to keep all emails, databases and other data.
The old system:
- Plesk 11.5.30
- Debian 6
The new system:
- Plesk 11.5.30
- CentOS 6.5
Thank you for any help.
Sincerly
Henning
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