Backups problem plesk 10.44

[BenFran]

I am having problems with plesk panel 10.4.4, I have scheduled automatic backups and it runs ok, but it does not save the files in httpdocs. The database and mail get backed up ok, but not the website files.

I have the following backup configuration:
-Save backup in repository
-Save all content and configuration.

These are the files and folders in the zip file generated:

.discovered
databases
phosting

mybackup_domain.com_mn_121212.tgz
mybackup_domain.com_vhost_121212.tgz
mybackup_domain.com_info_121212.xml

Any ideas?

 

[IgorG]

Try to troubleshoot it with Plesk Backup Manager section from article http://kb.parallels.com/111283

 

[aashua]

In phosting

I am having problems with plesk panel 10.4.4, I have scheduled automatic backups and it runs ok, but it does not save the files in httpdocs. The database and mail get backed up ok, but not the website files.

I have the following backup configuration:
-Save backup in repository
-Save all content and configuration.

These are the files and folders in the zip file generated:

.discovered
databases
phosting

mybackup_domain.com_mn_121212.tgz
mybackup_domain.com_vhost_121212.tgz
mybackup_domain.com_info_121212.xml

Any ideas?

in phosting folder you can extract _vhost folder with gz.zip via winrar and then you can see httpdocs contents.