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Blank CP Login Screen after 7.5.1 to 7.5.3 upgrade

Discussion in 'Plesk for Linux - 8.x and Older' started by littlefrog, May 21, 2005.

  1. littlefrog

    littlefrog Regular Pleskian

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    Blank CP Login Screen after 7.5.1 to 7.5.3 upgrade

    After trying to re-install psa via manual install one of the last messages i see is key registration failed.

    What does that mean.

    Would / Could that cause the CP login page to go blank?
     
  2. editor

    editor Guest

    0
     
    what can you see in

    #vi -R /etc/psa/psa.conf

    #vi -R /usr/local/psa/version
     
  3. editor

    editor Guest

    0
     
    which OS?

    Parent Directory
    FC1_std.updates
    FC2_std.updates
    RH7.3_std.updates
    RH9_std.updates
    RH9vz_std.updates
    RHel2.1_std.updates
    RHel3_std.updates
    SUSE9.1_std.updates
    Third_Party
    Third_Party.FC1
    Third_Party.FC2
    Third_Party.RH7.3
    Third_Party.RH9
    Third_Party.RHel2.1
    Third_Party.RHel3
    Third_Party.SUSE9.1
    plesk_7.5.1_fc1.inf
    plesk_7.5.1_fc2.inf
    plesk_7.5.1_rh7.3.inf
    plesk_7.5.1_rh9.inf
    plesk_7.5.1_rh9vz.inf
    plesk_7.5.1_rhel2.1.inf
    plesk_7.5.1_rhel3.inf
    plesk_7.5.1_suse9.1.inf
    rpm_FedoraCore_1
    rpm_FedoraCore_2
    rpm_RedHat_7.3
    rpm_RedHat_9
    rpm_RedHat_el2.1
    rpm_RedHat_el3
    rpm_SuSE_9.1
    versions.inf
     
  4. editor

    editor Guest

    0
     
    ok, I have your Autoinstaller config file for Plesk 7.5.3 here, but
    I need your OS.
     
  5. littlefrog

    littlefrog Regular Pleskian

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    Sorry I should have known better.

    Linux Red Hat Enterprise 3 ES
     
  6. littlefrog

    littlefrog Regular Pleskian

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    vi -R /etc/psa/psa.conf

    # $Id: product.conf.default.rpm.in,v 1.28 2004/11/04 04:38:33 mgusarov Exp $
    #
    # Copyright 2001 SWsoft, Inc.
    #
    #
    # This file is used to define the location of different utilities, services,
    # and/or packages within Server Administrator. No changes should be made to
    # this file without first consulting support. Any changes made can affect
    # service availability and performance.
    #
    # Each line in this file must follow the following format:
    #
    # variable[spaces]value
    #
    # That is, the name of the field, followed by spaces or tabs, followed by
    # field value. Trailing spaces are removed.

    # Server Administrator tree
    PRODUCT_ROOT_D /usr/local/psa

    # Start/stop script directory
    PRODUCT_RC_D /etc/init.d

    # Virtual hosts directory
    HTTPD_VHOSTS_D /home/httpd/vhosts

    # httpd configuration files directory
    HTTPD_CONF_D /etc/httpd/conf

    # httpd binary files directory
    HTTPD_BIN_D /usr/bin

    # QMail staff
    QMAIL_ROOT_D /var/qmail
    QMAIL_MAILNAMES_D /var/qmail/mailnames

    # Path to rblsmtpd binary
    RBLSMTPD /usr/sbin/rblsmtpd

    # Courier-IMAP staff
    COURIER_IMAP_ROOT_D /usr/lib/courier-imap

    # FTP staff
    FTPD_CONF /etc/proftpd.conf
    FTPD_CONF_INC /etc/proftpd.include
    FTPD_BIN_D /usr/bin
    FTPD_VAR_D /var/run/proftpd

    # OpenSSL utility
    OPENSSL /usr/bin/openssl

    # BIND
    NAMED_RUN_ROOT_D /var/named/run-root

    # WEBSTAT
    WEB_STAT /usr/bin/webalizer

    #LOGROTATE
    LOGROTATE /usr/local/psa/logrotate/sbin/logrotate

    # MYSQL
    MYSQL_VAR_D /var/lib/mysql
    MYSQL_BIN_D /usr/bin

    # PGSQL
    PGSQL_DATA_D /var/lib/pgsql/data
     
  7. littlefrog

    littlefrog Regular Pleskian

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    vi -R /usr/local/psa/version

    7.5.1 RedHat el3 75050509.16
     
  8. Cranky

    Cranky Guest

    0
     
    Post the content of your plesk upgrade error log from /tmp
     
  9. littlefrog

    littlefrog Regular Pleskian

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    Plesk asked me to reinstall base packages of 7.5.3 so here are the results...

    Preparing... ########################################### [100%]
    1:libidn ########################################### [ 6%]
    2: psa-pre-keyupdate ########################################### [ 11%]
    3: psa-qmail ########################################### [ 17%]
    ===> Updating /etc/psa/psa.conf...
    Trying to set up default qmail permissions... done

    ===> Installing Qmail server
    Trying to set maillog file to /usr/local/psa/var/log/maillog... done
    Configuring Qmail...
    Trying to generate SSL certificates for TLS sessions... done
    Trying to register service qmail... using /sbin/chkconfig
    done
    Trying to register qmail in alternatives... done
    Trying to start Qmail services... done
    4: psa-key ########################################### [ 22%]
    5: psa-locale-base-en-US ########################################### [ 28%]
    6: psa-proftpd ########################################### [ 33%]
    7: psa-proftpd-xinetd ########################################### [ 39%]
    xinetd: no process killed
    8: psa-logrotate ########################################### [ 44%]
    Stopping Courier-IMAP server:
    Stopping imap [ OK ]
    Stopping imap-ssl [ OK ]
    Stopping pop3 [ OK ]
    Stopping pop3-ssl [ OK ]

    9:courier-imap ########################################### [ 50%]
    Starting Courier-IMAP server:
    Starting imapd [ OK ]
    Starting imap-ssl [ OK ]
    Starting pop3 [ OK ]
    Starting pop3-ssl [ OK ]

    Stopping Courier-IMAP server:
    Stopping imap [ OK ]
    Stopping imap-ssl [ OK ]
    Stopping pop3 [ OK ]
    Stopping pop3-ssl [ OK ]

    Starting Courier-IMAP server:
    Starting imapd [ OK ]
    Starting imap-ssl [ OK ]
    Starting pop3 [ OK ]
    Starting pop3-ssl [ OK ]

    10: psa-courier-imap-add ########################################### [ 56%]
    Stopping Courier-IMAP server:
    Stopping imap [ OK ]
    Stopping imap-ssl [ OK ]
    Stopping pop3 [ OK ]
    Stopping pop3-ssl [ OK ]

    Starting Courier-IMAP server:
    Starting imapd [ OK ]
    Starting imap-ssl [ OK ]
    Starting pop3 [ OK ]
    Starting pop3-ssl [ OK ]

    11: psa-api-common ########################################### [ 61%]
    ===> Updating /etc/psa/psa.conf...

    Trying to define super-server internet daemon type... xinetd
    Trying to check if xinetd daemon is running... WARNING: no running xinetd found, will try to start
    Trying to restart xinetd daemon... done
    done


    ===> Checking for previous installation ... found.
    Making some checks before upgrading
    Trying to start BIND server... done

    BIND server starts Ok.


    Now BIND server shutting down...

    Trying to stop BIND server... done
    Trying to start MySQL server... done
    Trying to establish test connection... connected
    Trying to stop MySQL server... done

    ===> Checking for the necessary system accounts
    Checking for the system groups and users necessary for Qmail...
    Checking for the group 'nofiles'...
    Group 'nofiles' already exists

    Checking for the user 'alias'...
    User 'alias' already exists

    Checking for the user 'qmaild'...
    User 'qmaild' already exists

    Checking for the user 'qmaill'...
    User 'qmaill' already exists

    Checking for the user 'qmailp'...
    User 'qmailp' already exists

    Checking for the group 'qmail'...
    Group 'qmail' already exists

    Checking for the user 'qmailq'...
    User 'qmailq' already exists

    Checking for the user 'qmailr'...
    User 'qmailr' already exists

    Checking for the user 'qmails'...
    User 'qmails' already exists

    Checking for the group 'popuser'...
    Group 'popuser' already exists

    Checking for the user 'popuser'...
    User 'popuser' already exists

    Checking for the system groups and users necessary for MySQL...
    Checking for the group 'mysql'...
    Group 'mysql' already exists

    Checking for the user 'mysql'...
    User 'mysql' already exists

    Checking for the system groups and users necessary for admin server...
    Checking for the group 'psaadm'...
    Group 'psaadm' already exists

    Checking for the user 'psaadm'...
    User 'psaadm' already exists

    Checking for the system groups and users necessary for Apache...
    Checking for the group 'apache'...
    Group 'apache' already exists

    Checking for the user 'apache'...
    User 'apache' already exists

    Checking for the group 'psaftp'...
    Group 'psaftp' already exists

    Checking for the user 'psaftp'...
    User 'psaftp' already exists

    Checking for the group 'psaserv'...
    Group 'psaserv' already exists

    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'apache'... already there
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaftp'... already there
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
    group psacln already exists
    /usr/local/psa/bin/chrootsh already registered as a login shell
    Standard build detected. Upgrading canceled, because only
    5.0.x versions supported for upgrading from Standard to RPM
    builds.

    error: %pre(psa-7.5.3-rhel3.build75050506.13) scriptlet failed, exit status 1
    error: install: %pre scriptlet failed (2), skipping psa-7.5.3-rhel3.build75050506.13
    12: psa-api-cli ########################################### [ 67%]
    13: psa-horde ########################################### [ 72%]
    14: psa-hotfix ########################################### [ 78%]
    15: psa-imp ########################################### [ 83%]
    16:Mambo ########################################### [ 89%]
    17:eek:sCommerce ########################################### [ 94%]


    Notice that psa-7.5.3 rpm failes.

    Here is the results of the tmp file.
    /tmp/psa_7.5.3_RedHat_el3_build75050506.13_problems.log only contains this

    START LOGGING: Mon May 23 09:52:25 CDT 2005


    /tmp/psa_7.5.3_RedHat_el3_build75050506.13_installing.log
    shows the same thing as i posted above when installing plesk.

    Those were the only 2 logs in here.

    In the old upgrade.log there was this error.

    Key file not found!
    Plesk authorization failed: HTTP request error [7]
    Error: Plesk Software not running.
    [FAILED]

    WARNING!
    During the start found some small problems(see log file: /tmp/psa_7.5.3_RedHat_el3_build75050506.13_upgrade.log)
     
  10. littlefrog

    littlefrog Regular Pleskian

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    FINALLY GOT IT TO WORK

    FAILED with error message

    Preparing for packages installation...
    ----- begin of output -----
    Installing php-pgsql-4.3.2-18.ent.i386.rpm
    warning: /root/psa/PSA_7.5.3/RHel3_std.updates/php-pgsql-4.3.2-18.ent.i386.rpm: V3 DSA signature: NOKEY, key ID 897da07a
    error: Failed dependencies:
    php = 4.3.2-18.ent is needed by php-pgsql-4.3.2-18.ent
    Suggested resolutions:
    php-4.3.2-18.ent.i386.rpm

    ----- end of output -----
    ===> Autoinstaller: stopped logging at Mon May 23 13:53:39 2005

    so then i ran
    # up2date php-postgre

    then ran auto updater again - FAILED with error message

    Preparing for packages installation...
    ----- begin of output -----
    Installing rh-postgresql-libs-7.3.6-7.i386.rpm
    error: Failed dependencies:
    postgresql-libs = 7.3.9 is needed by (installed) rh-postgresql-devel-7.3.9-2

    ----- end of output -----
    ===> Autoinstaller: stopped logging at Mon May 23 14:39:52 2005

    so then i ran

    # up2date rh-postgresql
    and it installed
    rh-postgresql
    rh-postgresql-server

    i then ran
    # up2date rh-postgresql-libs
    and it installed
    rh-postgresql-libs

    so i then re-tried the auto updater AGAIN - FAILED with error message

    Preparing for packages installation...
    ----- begin of output -----
    Installing mrtg-2.9.29-4.ent.i386.rpm
    error: Failed dependencies:
    libgd.so.1.8 is needed by mrtg-2.9.29-4.ent
    Suggested resolutions:
    gd-1.8.4-12.i386.rpm

    ----- end of output -----
    ===> Autoinstaller: stopped logging at Mon May 23 14:46:27 2005


    so i ran up2date mrtg
    says requires

    upon searching i found that libgd.so.1.8 is in the GD library.
    There was no update on up2date so i then went to rpmfind.net and did a search for GD

    found ftp://rpmfind.net/linux/redhat/updates/enterprise/3ES/en/os/SRPMS/gd-1.8.4-12.3.1.src.rpm
    which is the rpm src file so i downloaded it and rebuilt it.

    rpmbuild --rebuild gd-1.8.4-12.3.1.src.rpm

    which failed
    In file included from gdft.c:36:
    /usr/include/freetype2/freetype/freetype.h:20:2: #error "`ft2build.h' hasn't been included yet!"
    /usr/include/freetype2/freetype/freetype.h:21:2: #error "Please always use macros to include FreeType header files."
    /usr/include/freetype2/freetype/freetype.h:22:2: #error "Example:"
    /usr/include/freetype2/freetype/freetype.h:23:2: #error " #include <ft2build.h>"
    /usr/include/freetype2/freetype/freetype.h:24:2: #error " #include FT_FREETYPE_H"
    make: *** [gdft.o] Error 1
    error: Bad exit status from /var/tmp/rpm-tmp.14841 (%build)

    so i then downloaded i386 for red hat 9
    ftp://rpmfind.net/linux/redhat/9/en/os/i386/RedHat/RPMS/gd-1.8.4-11.i386.rpm

    Error:
    error: Failed dependencies:
    gd = 2.0.28 is needed by (installed) gd-devel-2.0.28-1.30.1

    sp i then forced the install of gd-1.8 since that was only place i could find the file i needed.
    I then ran up2date mrtg and it worked
    I then forced the install of gd-2.0.28-1.30.1 again it worked

    I then went into auto updater AGAIN - FAILED

    Standard build detected. Upgrading canceled, because only
    5.0.x versions supported for upgrading from Standard to RPM
    builds.

    error: %pre(psa-7.5.3-rhel3.build75050506.13) scriptlet failed, exit status 1
    error: install: %pre scriptlet failed (2), skipping psa-7.5.3-rhel3.build75050506.13

    ----- end of output -----
    ===> Autoinstaller: stopped logging at Mon May 23 15:51:56 2005



    FINALLY GOT IT TO WORK

    the command
    rpm -Uvh --justdb psa-7.5.3-rhel3.build75050506.13.i586.rpm

    worked for me. Of couse it then says i already had it installed to i then did this
    rpm -Uhv --force --nodeps psa-7.5.3-rhel3.build75050506.13.i586.rpm

    and it worked and i am now in latest version.

    Now to see if everything else works
     
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