• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

bug in deleting other admin sessions?

andre.spindler

Basic Pleskian
Hello!

After using Plesk 7.5.4 reloaded I two weekends before to Plesk 8.2.1 and found something strange:

Sometimes it takes long times for plesk to answer, eg when reading the remote ftp datas. Plesk doesn't answer for any other action then.

When I close the browser window, open a new one and login as admin again, I get a notice that there is another admin-session - that's rigth! But I couldn't manage to delete it! On 7.5.4 that was no problem, but with 8.2.1 I have to wait, and wait and wait... Until I do another action in the menu. I get no error message or anything else looking like a failure.

The only resolution is a brute method: Opening phpmyadmin from the server fieldset, change to the database of psa and delete the record in the sessions-table per hand. Not nice, but it works.

But I think that should not the "normal" way to delete sessions.

Greetings,
André Spindler
 
Hi,

I'm seeing similar issues after upgrading from 7.5.4 to 8.2.1. But instead I will see multiple sessions for clients after they report that they cannot log into the Plesk control panel. After either clearing the sessions or restarting Pleks they can then log back in.

This problem is becoming a daily issue and so far I've not found a cause or anything useful for a solution.

Michael
 
Back
Top