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Can not install Parallels product and update

Discussion in 'Plesk 11.x for Windows' started by Joel2013, Feb 1, 2013.

  1. Joel2013

    Joel2013 New Pleskian

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    Receive for 2 days following error

    "Parallels products install and update"

    "Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "

    http://autoinstall-win.pp.parallels.com/products.inf3 is present.

    http://autoinstall-win.pp.parallels.com/versions.inf3 is not found.
     
    Last edited: Feb 1, 2013
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. InderS

    InderS Silver Pleskian

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    Also try disabling firewall some time it blocks connections.
     
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