Can not install Parallels product and update

[Joel2013]

Receive for 2 days following error

"Parallels products install and update"

"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "

http://autoinstall-win.pp.parallels.com/products.inf3 is present.

http://autoinstall-win.pp.parallels.com/versions.inf3 is not found.

 

[IgorG]

Are you sure that you have latest version of autoinstaller from http://www.parallels.com/download/plesk/installer/ ?

 

[InderS]

Also try disabling firewall some time it blocks connections.