Cannot suspend client -> PleskFatalException

[SuiCo]

Hi forum

If I try to suspend a client (logged in as admin) I receive error as follows:

ERROR: PleskFatalException
Unable to load object of type Client with id=453: Client: displayName != name

Additionally, an exception has occurred while trying to report this error: PleskFatalException
Unable to load object of type Client with id=453: Client: displayName != name

0: common_func.php3:3160
objectMakerEx(string 'Client', integer '453')
1: ClientToggleUIPointer.php:31
ClientToggleUIPointer->getFlavor()
2: UIPointer.php:389
UIPointer->getMetaProperty(string 'always-wizard', boolean false)
3: UIPointer.php:444
UIPointer->isAlwaysWizard()
4: common_func.php3:4031
wizard_get()
5: common_func.php3:4135
wizard_dispatch_next(NULL null, boolean false)
6: ClientToggleUIPointer.php:59
ClientToggleUIPointer->accessItem(string 'GET', NULL null)
7: UIPointer.php:596
UIPointer->access(string 'GET')
8: plesk.php:38

Can someone help me to understand this issue?

Best regards
SuiCo

 

[IgorG]

Check that client with this id is really exists in Plesk database:

select * from clients where id=453;

Looks like there is database inconsistency. If you can't resolve it by yourself I suggest you contact Parallels Support Team.