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Issue Can't delete Backup
- Thread starter andreios
- Start date
In case you cannot delete it through the GUI, try to descend into <dumps directory>/clients and remove the <client username> directory. Example:
1) Finde the location of your dumps directory in /etc/psa/psa.conf. It is defined in the DUMP_D variable. Say this is "/home/dumps" for this example.
2) Descend into /home/dumps/clients (# cd /home/dumps/clients)
3) Remove the customer subscription username directory. For example if the customer's username is "customeruser" remove the customeruser directory. Example: # rm -R -f ./customeruser
This will delete all local backups for that customer. The directory will automatically recreated upon the next backup.
1) Finde the location of your dumps directory in /etc/psa/psa.conf. It is defined in the DUMP_D variable. Say this is "/home/dumps" for this example.
2) Descend into /home/dumps/clients (# cd /home/dumps/clients)
3) Remove the customer subscription username directory. For example if the customer's username is "customeruser" remove the customeruser directory. Example: # rm -R -f ./customeruser
This will delete all local backups for that customer. The directory will automatically recreated upon the next backup.
By design it is impossible that Plesk displays a backup set that does not exist, because each time the backup page is opened, Plesk reads the backup sets from local and FTP sources. If this is a local backup and the local backup directory has been removed, it could not find the data, hence it cannot display the backup entry. I do not know why you are still seeing the backup entry when you have deleted the backup structure. You'll need to thoroughly check where the information is coming from. A plugin maybe? Or maybe it is a browser cache issue?
