Can't login via hostname (303 See Other response) Plesk 10.4.4

[Alexander Mills]

For legacy reasons, we are forced to stay with Plesk 10.4.4, however when we try to login via the server hostname, we receive a 303 See Other response from the server, with another header set to the IP address of the server.

Essentially Plesk is telling us that it wants us to login from the IP address and not from the hostname we have set. However, if I login from an alternative hostname, for example, one of the domains hosted on the server, (using HTTPS and port 8443), I can login successfully. Can anyone shed some light as to why this is happening?

 

[Alexander Mills]

For legacy reasons, we are forced to stay with Plesk 10.4.4, however when we try to login via the server hostname, we receive a 303 See Other response from the server, with another header set to the IP address of the server.

Essentially Plesk is telling us that it wants us to login from the IP address and not from the hostname we have set. However, if I login from an alternative hostname, for example, one of the domains hosted on the server, (using HTTPS and port 8443), I can login successfully. Can anyone shed some light as to why this is happening?

 

[UFHH01]

Hi Alexander Mills,

did you notice, that there is a => Plesk 10.x for Linux Issues, Fixes, How-To <= Sub-Forum?

It could be, that you use "sso" and didn't configure/modify/adjust the sso - preferences.

MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa -e"select * from misc where param='FullHostName'"

/usr/local/psa/bin/server_pref --show

/usr/local/psa/bin/server_pref --update -hostname <new hostname>

/usr/local/psa/bin/sso -s -server https://<new hostname>:11443 -url https://< new hostname >:11444
​

 

[Alexander Mills]

I didn't, but thank you!

Unfortunately for the second command "--show", returns 'show' is not a command for me I can't see an equivalent either, by using the --help flag - any ideas?

 

[Alexander Mills]

Regarding SSO, we don't use it, I believe we leverage the API to retrieve the user credentials and then populate a simple HTML form, which is submitted to Plesk

 

[UFHH01]

Hi Alexander Mills,

... as answered in your other thread:

It could be, that you use "sso" and didn't configure/modify/adjust the sso - preferences.

MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa -e"select * from misc where param='FullHostName'"

/usr/local/psa/bin/server_pref --show

/usr/local/psa/bin/server_pref --update -hostname <new hostname>

/usr/local/psa/bin/sso -s -server https://<new hostname>:11443 -url https://< new hostname >:11444
​

 

[UFHH01]

Hi Alexander Mills,

I can't see an equivalent either, by using the --help flag - any ideas?

I just reviewed the Plesk 10.4 documentation and must admit, that there is no equivalent in your used Plesk version:

http://download1.parallels.com/Ples...e/plesk-unix-cli/index.htm?fileName=70204.htm
​

What is your output of:

MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa -e"select * from misc where param='FullHostName'"​

Can you confirm, that you have an existing DNS - entry ( A-record ) for the used hostname? ( setup over your nameserver, maybe the initial one from your domain registrar? ) ?