Username: c0m
TITLE
Can't remove email address from User Account Contact
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.34, CloudLinux 7.9
PROBLEM DESCRIPTION
When a user account has had an Email address defined previously, it can't be removed and/or replaced with an External email address.
STEPS TO REPRODUCE
Even if the Email address field is kept blank and only the External email address is filled in, the original Email address is still remembered and showing on the screen :8443/smb/user/overview/id/0000 - but the Email address is not visible on :8443/smb/user/edit/id/0000. If the External email address is also deleted so that both email address and external email address are blank, after saving User Account - then original old email address will be automatically added into the External email address field.
See images for more context:
ACTUAL RESULT
Can't remove original email address.
EXPECTED RESULT
Should be able to remove email address and only have external email address.
ANY ADDITIONAL INFORMATION
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
TITLE
Can't remove email address from User Account Contact
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.34, CloudLinux 7.9
PROBLEM DESCRIPTION
When a user account has had an Email address defined previously, it can't be removed and/or replaced with an External email address.
STEPS TO REPRODUCE
Even if the Email address field is kept blank and only the External email address is filled in, the original Email address is still remembered and showing on the screen :8443/smb/user/overview/id/0000 - but the Email address is not visible on :8443/smb/user/edit/id/0000. If the External email address is also deleted so that both email address and external email address are blank, after saving User Account - then original old email address will be automatically added into the External email address field.
See images for more context:
ACTUAL RESULT
Can't remove original email address.
EXPECTED RESULT
Should be able to remove email address and only have external email address.
ANY ADDITIONAL INFORMATION
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out