Can't restore backup: Perhaps /usr/local/psa/admin/bin/deployer application missing

[ShoneA]

Error received when attempting to restore a backup:

Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Panel version 11.5.30 Update #20, last updated at Oct 24, 2013 01:28 AM

openSUSE 12.3 (x86_64)
VERSION = 12.3
CODENAME = Dartmouth
NAME=openSUSE
VERSION="12.3 (Dartmouth)"
VERSION_ID="12.3"
PRETTY_NAME="openSUSE 12.3 (Dartmouth) (x86_64)"
ID=opensuse
ANSI_COLOR="0;32"
CPE_NAME="cpe:/opensusepensuse:12.3"

 

[IgorG]

Have you checked that file /usr/local/psa/admin/bin/deployer is really there?

# ls -la /usr/local/psa/admin/bin/deployer
lrwxrwxrwx 1 root root 15 Oct 29 04:35 /usr/local/psa/admin/bin/deployer -> ../sbin/wrapper

This file is a part of plesk-service-node-utilities package. Make sure that this package is correctly installed and not corrupted.

 

[ShoneA]

Yes it exists:

plesk:~ # ls -la /usr/local/psa/admin/bin/deployer
lrwxrwxrwx 1 root root 15 Sep 26 20:53 /usr/local/psa/admin/bin/deployer -> ../sbin/wrapper

 

[jeanpaul]

i have the same problem when i do migration :

Error :
Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Some others informations for log migration :

migration_handler.log

[2013-11-11 01:44:57.423|21156] WARNING: Session data value file '/usr/local/psa/PMM/msessions/201311110142030/last_time' does not exist
[2013-11-11 01:44:57.425|21156] DEBUG: Executing asynchronously [22332] process
[2013-11-11 01:44:57.425|21156] DEBUG: <migration_handler.MigrationStartAction object at 0x7f5439a1db10>: response
[2013-11-11 01:44:57.426|21156] INFO: Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
</response>

pmmcli.log

[2013-11-11 01:44:27.022|21303] ERROR: Could not get value from '/usr/local/psa/PMM/rsessions/20131111014427527/repository_url'.
[2013-11-11 01:44:27.022|21303] ERROR: Could not get value from '/usr/local/psa/PMM/rsessions/20131111014427527/repository_login'.
[2013-11-11 01:44:27.023|21303] ERROR: Could not get value from '/usr/local/psa/PMM/rsessions/20131111014427527/repository_pwd'.
....
[2013-11-11 01:44:27.025|21303] ERROR: Could not get value from '/usr/local/psa/PMM/rsessions/20131111014427527/delete_dump'.
.....
[2013-11-11 01:44:27.032|21303] ERROR: Could not get value from '/usr/local/psa/PMM/rsessions/20131111014427527/storage_type'.
[2013-11-11 01:44:27.032|21303] DEBUG: <pmmcli.RestoreAction object at 0xae5d10>: response
[2013-11-11 01:44:27.033|21303] INFO: Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<task-id>21259</task-id>
</data>
</response>

Have you solution ?

 

[FlorianJ]

I have the same problem with Plesk 11.5.30 migration manager.
But in my case I can fix it by restarting the server before i start the migration. After the server restart everything works fine.
If I do a migration a few days later I have to reboot the server again.

Maybe this can help you too