Can't setup hosting since upgrade to 8.4

[Nukkom]

Since we have updated Plesk for Windows 8.2 to 8.4 we are unable to setup hosting for domains: Here is the error.

Error: Unable to update hosting preferences: Unable to setup skeleton: skelmng failed: Unexpected error

We are running Windows 2003 Server.

Can someone help us please.

Has someone already ran in to this issue?

Thank you in advance for your help.

Christian

 

[Nukkom]

Ok found a solution.

We had to use the the following Plesk Application.
C:\Program Files\SWsoft\Plesk\admin\bin\SkelMng.exe

Command line:
C:\Program Files\SWsoft\Plesk\admin\bin>SkelMng
Skelmng (Skeletons Manager) Utility

Usage:

SkelMngApp --list-formats
SkelMngApp --test-support <type>
SkelMngApp --test-archive --filename <filename> [ --force-type <type> ]
SkelMngApp --remove-skel --id <client_id>
SkelMngApp --install-default --id <client_id>
SkelMngApp --install-skel --filename <filename> [ --force-type <type> ] --id <client_id>
SkelMngApp --setup-skel --vhost-name <domain_name> --id <client_id>

Archive type detection performed by analisys of its filename extension.
Also you may specify it manualy via <type> parameter of --force-type option
(possible values: 'zip', 'tgz').
0

____________________________________________________

First we did the following command:
C:\Program Files\SWsoft\Plesk\admin\bin>SkelMng --list-formats
GZ
RAR
TAR
TGZ
ZIP
0

-------------------------------------------------------------------------
Secondly we did the following command:
C:\Program Files\SWsoft\Plesk\admin\bin>SkelMng --test-support
and got "Unexpected error"

This one we dont get!
-------------------------------------------------------------------------

and the last step we did:
C:\Program Files\SWsoft\Plesk\admin\bin>SkelMng --install-default
0

Ha! now we got the .skel\0 folder setup as default. For us this is good.


Retried setup physical hosting. WORKS!


What happenned during upgrade is totaly unknown to us at the moment had to find a solution fast.

Have a nice day!