Update from 9.3 to 9.5.1 fails
Hello,
after we tryed to get rid of the empty e-mails being sent every few minutes by upgrading to 9.5.x, the update process killed our valid license.
Now when entering the PLESK Panel we receive a message that our Key changed to PLSK.00000000.0000 and it`s invalid and the account is suspended.
Our hoster SERVER4YOU in Germany didn`t care much about our problem.
Now we dont`t know how to reactivate the Panel....and how do we install our former license and where do we get it from?
Our hoster wanted us to reinstall everything again. meaning the OS system, plesk, just everything. We dont have time to do this and we really hope there is a better solution than this?
Please let us know what you need from us in order to have this solved quickly.
Thank You in advance.
Christian