Clean Installation problems

[Crashys]

Hi,

I've installed a clean server Ubuntu 12.04 and tried to install Plesk using: parallels_installer_v3.12.0_build120601.16_os_Ubuntu_12.04_x86_64

After passing some options on the installer, i stop at this error:

Preparing Your System for Product Installation
===============================================================================

There are 232 packages required for the product to function properly, which
were not found in your system.

There are 0 packages that need to be upgraded
in order to install the product.



N) Install packages;
S) Show a list of packages; L) Return to primary components list;
Q) Cancel installing;
Select an action [N]:
Installing packages
Synchronizing the Debian APT package index files...

ERROR: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

---------------
I have no problems with APT-GET or my sources for other stuff... Timezone is correct... solutions?

 

[abdi]

You need to check the autoinstaller log file in /tmp/ for any error messages that can guide us to help you!

 

[Crashys]

You need to check the autoinstaller log file in /tmp/ for any error messages that can guide us to help you!

Check package set before installation
The following packages will be installed because they are required by the packages you selected for installation:
Installing packages
~empty~empty~empty~empty~emptyExecute command /opt/psa/admin/bin/send-error-report install
FileFetcher: get file (~empty)/PSA_11.0.9/plesk-11.0.9-ubt12.04-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER_11.0.10/sitebuilder-11.0.10-deball-all.inf3
FileFetcher: get file (~empty)/BILLING_11.0.9/billing-11.0.9-deball-all.inf3
FileFetcher: get file (~empty)/NGINX_1.3.0/nginx-1.3.0-ubt12.04-x86_64.inf3
Synchronizing the Debian APT package index files...
Error: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

 

[abdi]

Try to use --ignore-key-errors option for autoinstaller and update license after successful upgrade.

 

[Crashys]

Try to use --ignore-key-errors option for autoinstaller and update license after successful upgrade.

Installing packages
Synchronizing the Debian APT package index files...

ERROR: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

Didn't solve...

 

[HectorI]

Crashys I have the same problem on a new installation. Did you found the work around? Forum here are the installation details:

Server: ubuntu-12.04.1-server-amd64

Plesk Installer: parallels_installer_v3.12.0_build120601.16_os_Ubuntu_12.04_x86_64

Plesk Installation Log (Error Message):
Installing packages
~empty~empty~empty~empty~emptyExecute command /opt/psa/admin/bin/send-error-report install
FileFetcher: get file (~empty)/PSA_11.0.9/plesk-11.0.9-ubt12.04-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER_11.0.10/sitebuilder-11.0.10-deball-all.inf3
FileFetcher: get file (~empty)/BILLING_11.0.9/billing-11.0.9-deball-all.inf3
FileFetcher: get file (~empty)/NGINX_1.3.0/nginx-1.3.0-ubt12.04-x86_64.inf3
Synchronizing the Debian APT package index files...
Error: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.