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Thank you in advance for your patience and understanding on the matter.
i'm using 10.1.1 and am unable to update to 10.2, so i needed a work-'round for the 'can't create a new customer account for a domain already in plesk under another customer' problem.
the work 'round was: i first created the customer account for a domain NOT in plesk (i suspect the domain doesn't even need to exist); i then transferred the existing domain to the new customer account; i then removed the first (non-existent) domain from the new customer account.
Simple method to create customer without domain and move required domain to created customer.
From console
1./usr/local/psa/bin/client -c testingbol -name "test" -passwd "test123"
2.then go to subscrtiptions
3.select the domain and change subscription to the cleint we just created
i'm using 10.1.1 and am unable to update to 10.2, so i needed a work-'round for the 'can't create a new customer account for a domain already in plesk under another customer' problem.
the work 'round was: i first created the customer account for a domain NOT in plesk (i suspect the domain doesn't even need to exist); i then transferred the existing domain to the new customer account; i then removed the first (non-existent) domain from the new customer account.